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About RunningThreads

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  • Birthday 11/24/1955

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    north of Toronto, Canada
  1. Connie Super motors here as well. The IQ is about seven years old and probably getting close to a thousand quilts so no complaints here. I think the wheels are the same but I remember something about some not holding up well a few years ago. My spares appear to be a different material than my originals, could be they are just new and shiny. Nigel
  2. Lora Well it happened to me today. I heard a funny noise and I could see little bits a rubber on the table rail. Also I could see the machine was not tracking as well as it usually does. One of the drive wheels is starting to get a flat spot and you can feel the lump when moving the machine with the motors engaged. I put on my spare and had to adjust the motor strength. The setting is under Utilities, Configuration, Motor Control Setup/Test. There you can use the auto setup first and if you are still having a problem you could highlight the engagement strength and use the up/down arrow to make a manual change. I used the auto setup at a couple of different places on my table used the highest number it found, only one number higher the the lowest. Nigel
  3. Do you have the Glide option? And if so turn it off and try again. If not call Amy in service and she will get you sorted out. Nigel
  4. Check to see if the rubber wheel on the encoder is turning when you move side to side. Next unplug the connector for that encoder and plug it back together it might be loose. I did have a broken wire right at the connector where it flexes all the time several years ago but Amy said it wasn't a common problem. Nigel
  5. Welcome to the forum. Sideways will be the encoder mounted to the carriage wheel at the rear. Try unplugging and re plugging, maybe it is not fully seated. I actually had a wire break right at the connector several years ago but I'm told that is pretty rare. I assume you have made sure the rubber wheel is turning consistently. Also if you don't figure it out tonight don't be afraid to call Amy at the factory tomorrow, she'll have you running in no time. Nigel
  6. Lora A couple of things you could look at. Clean and inspect the rubber drive wheels with a q-tip, there is is a button to turn them on in one of the menus. Also look for dust or oil on top of the carriage and rail where the drive wheels run. Has the plexiglass shifted and rubbing the side of the drive wheels. If all else fails try bumping up the engagement strength on the motors. Nigel
  7. Tami If you go to YouTube and find the APQS channel there is a video there on timing. It's about 40 minutes long and Amy shows taking the hook off and putting it back on as part of the timing process. Nigel
  8. Carol The computer doesn't stitch as fast as you probably do but it doesn't stop while you answer the phone, wind bobbins or prepare the next quilt for loading. I know of one very busy quilter who runs four machines simultaneously, all APQS with IQ. Before I retired Brenda would do the custom on her machine and have the IQ doing pantographs behind her. Her output increased by about 50% and now that I do most of the computerized work we can easily double the output. Another benefit is with the second machine you can offer one or two week turn around on the pantographs. If you are busy then a second hand machine with a computer will pay for itself fairly quick. Just my two cents worth Nigel
  9. Hi Lori Yes there is an IQ Yahoo group kind of similar to the APQS forum everyone welcome and it is free. Also on the IQ site there is a support page with most of the common issues and resolution. Here is another link to the training videos that can also be found on the IQ site. Some of the older stuff is not so relevant as there have been many upgrades to the software over the years and there is usually a quicker simpler method. Have fun checking out the options Nigel
  10. Marian i had to take the cover off mine to remember exactly what you can see in there. I think the visibility may be better from the left side. Here is a picture I just took showing the knife I use. If it is caught in the groove just behind the flywheel the blade will slip most of the way in there as well. If you can grab a tail with the tweezers and spray in some WD40 try pulling while reversing the flywheel. Nigel
  11. One more thing. If it happens again take the left side cover off like Oma did, it's much easier to remove. Nigel
  12. Marian Get an xacto knife or one of those knife type seam rippers and cut through as much of the tangle as you can. Then use tweezers and pull at the tails. Eventually you will get it all. This was a common occurrence before APQS included the flywheel cover. Nigel
  13. I've been thinking about this since Leslie first posted. One possibility comes to mind is the bobbin backlash spring (brake). When you insert the bobbin in the case the bobbin should be stick up slightly from the so when you put the case in the machine the bobbin is pushed slightly against the brake preventing backlash. You could also try using your cell phone to video record your thread path as you are quilting, I'll bet you can see the thread jump every time you get one of your knots on the back. It may give you a hint if something is happening on top causing your issues. Maybe the thread is snagging and releasing or you are getting a twist or knot passing through the tension discs. i really don't know just throwing it out there to see what sticks. Nigel Also I've had a hopping foot set too high that caused loops on the back. You could check that and up and down play.
  14. I think when you are new you check and recheck. After a while you get confident in your system and that's when you will make the mistake. It wasn't that long ago I loaded a backing sideways and ended up a few inches short, definitely got an earful from Brenda. Nigel
  15. Could it have been Warm & Plush? It sounds like a thicker version of Warm & Natural. Nigel