amadarling Posted August 15, 2016 Report Share Posted August 15, 2016 Hi there - Looking for some assistance today - unfortunately my turbo big bobbin winder fell off the counter whilst I was tidying up and landed on a carpeted floor, (about 2 feet) When I now try to operate it there is an alarming grinding, grating noise - I've only switched it on for a few seconds as there is definitely something alarming going on inside. I have unplugged from the power and pulled off the two plastic ends from the winder. Nothing appears loose or rattling - just a sprinkling of fine metal filings - Is my bobbin winder repairable - can I save it???? Feeling very sad, here in Scotland! Amanda Link to comment Share on other sites More sharing options...
Quilting Heidi Posted August 15, 2016 Report Share Posted August 15, 2016 Amanda email APQS and see if they can send you the documentation on making adjustments. I'll bet something just shifted inside. Link to comment Share on other sites More sharing options...
amadarling Posted August 15, 2016 Author Report Share Posted August 15, 2016 Thank you Heidi! I'll go do that now. Warm regards Amanda Link to comment Share on other sites More sharing options...
amadarling Posted August 16, 2016 Author Report Share Posted August 16, 2016 Hi there - just to update - Angie at APQS sent me some files and I was able to fix the problem! - The motor inside had dislodged by barely 1/16th of an inch and this was causing the motor shaft to rub on the metal, surpassing the rubber grommet. FIXED! I am so pleased today - now I can go quilt!! Link to comment Share on other sites More sharing options...
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