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Stitch regulator "HELP"


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Seems it does not matter what stitch length I set, when I use my stitch regulator it only stitches tiny stitches.I would say about an 11 .Does anyone know why and how to correct this? I have cleaned my machine, wheels and rails and oiled it as well. The encoder wheel is positioned correctly. I also tried shutting the machine on and off, and start fresh but it still does the same thing. Any suggestion would be greatly appreciated.

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