rineps Posted March 30, 2014 Report Share Posted March 30, 2014 Hi Friends, The channel locks on my new Millie are not locking in either direction. Thoughts on why this might be happening? Please be patient with me I have a Gazillion question.............lol Thanks Friends, Link to comment Share on other sites More sharing options...
Beachside Quilter Posted March 30, 2014 Report Share Posted March 30, 2014 Patrice: Try using control panel on front as well as rear controls. Call service at APQS and they will assist you in diagnosing problem. Congratulations on your new Millie! Link to comment Share on other sites More sharing options...
rineps Posted March 31, 2014 Author Report Share Posted March 31, 2014 When you engage the channel locks should you be able to move the head out of the locked position without turning off the channel locks? Link to comment Share on other sites More sharing options...
Beachside Quilter Posted March 31, 2014 Report Share Posted March 31, 2014 Patrice, You should hear an audible click when you engage the channel lock. The head shouldn't be easily moved out of the locked position. Go ahead and call APQS service and they can help. Good luck! Link to comment Share on other sites More sharing options...
Primitive1 Posted March 31, 2014 Report Share Posted March 31, 2014 They can be forced (you don't want to) but they should be hard to move once the locks are engaged…I'd call... Link to comment Share on other sites More sharing options...
rineps Posted March 31, 2014 Author Report Share Posted March 31, 2014 Thanks Ladies - then there must be an issue. We made the call and waiting for them to return the call to us. I literally can push the machine out of the locked position with my pinky. Link to comment Share on other sites More sharing options...
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