Quilt Path Problem _UNABLE to Reconnect USB

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I am constantly getting the following message when using Quilt Path -  UNABLE TO RECONNECT USB -  CHECK CABLES and POWER - RETRY, IGNORE OR CANCEL.  When I select RETRY sometimes it will start sewing again after making a large stitch and then securing stitches.   It will quilt for a very short length and then the message appears again making it impossible to use Quilt Path.  At times it will not accept any commands that I select.  I have checked all cables/connections multiple times.  Has anyone experienced this problem and if so any idea as to what is required to correct the problem.  Appreciate any help that can be provided.  Thanks,  Joann

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I tried reloading the drivers but unfortunately this did not correct the problem.  Any other suggestions?  As it currently is I cannot use Quilt Path at all.


Thanks, Joann

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