Stan, the biggest advantage to our Facebook pages is the fact that those of us who follow the various groups get instant notifications that someone needs help. These forums have to be checked periodically, which can sometimes fall through the cracks. And even if we see and respond to a post, the user might not see our response for some time. On Facebook, our interaction can be in real time - and is a searchable resource for other users. Yes, these forums are a similar resource and are searchable, but they don't feed past users' eyes, where someone might say, "Wait, that's just like what I expe