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Everything posted by QuiltFaerie

  1. I haven't been on this forum for quite a bit but I wanted to give a huge shout out for APQS Service. My Millie is a 2005. I mainly quilt for myself. After finishing a charity quilt and loading my own, my stitch regulator decided to choke. I had movement from top to bottom but not left to right or right to left. I called service and also posted a message. Angie did a wonderful job of helping me to isolate the problem. In my case, my carriage encoder went bad. It took a number of emails back and forth with me including pictures and whether the test worked or not. Angie was patience and even put up with my twisted sense of humor through out. Angie mailed me a new encoder for my carriage and with the excellent instructions, I took off the old one and attached the new encoder. Instant resolution! It took a bit to get to the bottom of the problem but it was finally isolated and fixed. My Millie and I are happy to report that I am once again stitching. If you ever need service, just know that you will be in good hands. Gail S. aka Quiltfaerie
  2. Nope, neither suggestion worked but thank you for the good ideas to try. The encoder wheel is moving just fine. I tried unplugged and replugging the connectors. It almost sounds like the stitch regulator is "missing". I will call in the morning. I have the utmost confidence in this machine and company. It isn't the machine that is having an issue, it is the stitch regulator. I have made repairs on this thing before. I had to pull the mother and daughter boards out and ship for repair when I thought I had accidentally blown something on one of the boards and replaced the belt with the magnet that controls the needle up/down function. While it scared the pants off of me to be messing around in the guts of my machine, with APQS' help, I did it. Hopefully it is something minor. Gail S.
  3. Hello, Last time I quilted in December, my stitch regulator behaved perfectly. Today, it is giving me fits. It seems to work fine when moving the machine back and forth (standing at the back of the machine and pushing the head toward the front and back again). Left to right or right to left is a whole other story and is the problem. It either doesn't engage even though it is beeping or produces inconsistent stitch lengths and the stitch regulator does not sound consistent either. If I go really, really fast, it seems to be fine, it is just acting up at the lower speeds which I need to do a pantograph. My house is very dry right now but I do have the static clip on the machine (2005 Millennium, last serviced by APQS in January 2014). I have M&M wheels and did try cleaning the wheels. Still no go. Any ideas what has possessed my darling Millie? Manual mode works fine so it is definitely related to the stitch regulator. Thank you in advance. Gail S.
  4. I was just starting to have a few naggy type issues, Shana. I felt that it would be good to send the machine back and have it gone over. I quilt maybe one day a week but after 7 years, I am sure there could be a few things that need attention. I would rather have it professionally checked out so I know it will be right. I know the grease needs repacking, my thread cutter doesn't work, my laser light or assembly seems to have a short in it so I am sending that also. I also want the interchangeable hopping feet. All good reasons to send it back it. I bet that Amy and the Service group laugh when they see how I put the mother and daughter circuit boards back in. I did assure Amy that I did not use chewing gum! Love my Millie!!!
  5. I had a heck of a time getting the back axle off. I stripped the screws trying to do it. Without a husband or significant other, I relied on my good friend Phillip to bail me out. He got the stinking screws out and helped me but the machine back into the box. I have it all packed up, now I just need to get it to UPS. I need to ship it by this coming Friday for the week of January 27th. This poor guy is probably going to have to help me get it back assembled on the table. I try and do everything I can on my own but sometimes you just need help. :-p
  6. HI Bonnie, depending on what they find, about a week. I am also going to have them add the interchangeable hopping foot.
  7. Not the ending I was expecting. Very funny.
  8. After 7.5 years and simple repairs made by me, I am sending in my baby for a tune up. Not sure why this makes me so nervous but it does. I got everything done except that darn back axle. I cannot get the two stinking screws off. I think they were put on by gorillas. Fortunately, my buddy is coming over to save me. I just hope he can get them off. I know once I get my baby back, I will be happy I sent her in. Did sending your machine in make you nervous too? I swear, I can be such a stinking head case sometimes. Ugh.
  9. I dropped F&P a while ago. My mom still gets it so I just borrow hers. I would be all excited when it came and 5 minutes later I was done with it. I like The Quilt Life, Quiltmaker, Quilters Newsletter and I also get the AQS magazine once a quarter. I love quilt tops with lots of small pieces and most of what I see in magazines are quick projects. I pull out patterns that I think I might want to make and then give the magazines to friends. I like the idea of pursuing the magazines in Barnes and Noble and then putting them back if nothing grabs my attention. Gail
  10. I always save the steps even if I don't make it. That way if it is one I end up loving, I can still make it after the fact. I made Old Tobacco Road which I adore. Double Pink Delight (still needs quilting and I am not crazy about it). Roll, Roll Cotton Boll (still needs quilting). I love itty bitty pieces so I think her quilts are fun. Gail
  11. So, I don't log into the forum very often but here is my "I'm an idiot" story. My director at work gave me a quilt to do. She put the backing into the bag. It was two pieces that needed to be seamed. I am trying to remember if she told me that or not but I think she did. I go to put the backing on the machine only to discover that there is not enough backing. I call her and explain the issue. She was really puzzled as she was sure there was enough backing. We discussed it, and I added black fabric around the sides to get it big enough. After I was all done quilting and putting it back into the bag she had given me, guess what I found??? Yup, the other piece of backing. Boy did I feel stupid. Moral of this story, completely open the bag and failing that dump it all out. She and I still laugh about my senior moment. Gail
  12. Hi Julie, First, take a very deep breath and let it out slowly. Is this your quilt or a customer quilt? If it is your quilt then I would do exactly what you suggested above with the patch. Quilts are normally so big, no one will notice the small repaired spot. If it is a customer quilt, call the gal and explain what happened. Hopefully she (or he) will have the matching fabric. I would also search this site for how others did repairs when they did something like this also. This too shall pass. Gail
  13. I don't wander out to this forum that often any more but Monika, I remember how excited you where when you first got your machine. You did a lot of dancing with that new baby. When I started reading this thread, I wondered if there was a way you could move your studio with you. I am so happy for you that you have decided to do just that. Good for you! Gail
  14. Truthfully, the APQS Customer Service is the primary reason I bought a Millie from them. I was just amazed at the sharing and wealth of information available on this web site. Also how many people will try and help you out on a weekend when APQS is closed and sometimes even when the machine is not an APQS longarm. That says a lot about the people on this site and the company. Carol, while tearing my machine part just about scared the pants off of me, it was exciting too. I learned a lot and as crazy as it sounds, it was kind of fun. I have about broken my hand patting myself on the back for being able to do this. My dad, who passed away 5 years ago, would have loved it. He was my biggest fan. I am really thinking about buying two old treadles in my area, both Singers (27 and 66) and playing with them. The 27 needs parts which are still available and the 66 has a beaten up cabinet that could use restoration. I may be entering a new phase of collecting and hobbies. Part of me just wants to see if I can get these old babies up and running. I think it would be fun.
  15. It is so nice to have my machine working again. I quilted for a couple of hours, I really missed it. I am glad that even though I was nervous having to disect my Beast, I was able to suck it up and muster through it. I was even trying to fix it in my dreams (yup, that didn't work very well). To guys, it may be no big deal but my background is computers, not mechanics. Plus I either have to go buy or borrow tools. The instructions that Amy sent me were also very, very helpful. I just kept telling myself that I could do it and just focus on the current step. Otherwise, it would have been too easy to get overwhelmed by what I needed to do. Lyn, you are right, I sent an allen wrench across the room trying to budge one of those itty bitty screws, hence a few swear words. There are days when I get so frustrated with my girl strength. Men also seem to be able to unscrew things, etc., so easily where I cannot or they have lots of guy buddies that can help. Heck, some days, I cannot get a darn lid off a jar. I have friends that could and would help, but I just hate to have to ask and inconveniece someone else. I have the smarts and can follow directions, just not always the strength. It's hard being a girl some days. Sigh.
  16. Hello, I had some issues with my Millie that required me to pull the mother and daugther circuit boards and send them off to Iowa for repair. Amy also helped me discover that my Mag Collar that controls the needle/up, needle/down motion needed replacing. After being down for a little while, I am so happy to tell you that my beast is all back together and running again. No extra parts left over, no missing parts, just up and running. The help I received from Service and the step by step instructions got my machine up and running again. I am so thrilled that I was able to do this without any help from the male kind. It took some effort to get the one pulley to move but with the help of some WD-40 and a few swear words, I got it off and the Mag Collar replaced. After this experience, I am confident that I will be able to handle any repairs required in the future. Beware of women with screwdrivers and power tools. I cannot say enough about how glad I am that I purchased an APQS and for the outstanding APQS customer service. For the first time in a couple of weeks, I am happy to tell you all that I am off to quilt. Gail Novi, Michigan
  17. Hi Dawn, it is a 2005 Millie. Amy sent me the instructions and then I misplaced them. I have the new part, Now I need to put it in. Gail
  18. Good Morning, I have my mother and daughter boards back on and now I need to replace my Mag Collar. Unfortunately, I cannot find where I put the instructions. Does anyone have a copy of the pdf showing how to replace it that they could email me? I am hoping to do this tomorrow and get my machine back up and running. If not, it is not an emergency but it would be nice. Thank you.
  19. Hello, I thought I would give everyone an update on my machine woes. I ended up pulling both the mother and daughter boards and shipping them off to Amy. They were tested out and no problems found. They did get updated so that was probably a good thing. After talking with Amy, she had me check my mag collar to see if it was cracked and the magnet missing as this controls the needle up and down. Apparently, this will occur with normal wear and tear. Yup, the mag collar WAS cracked and the magnet was missing. Taking pictures with an iphone is so handy. So, I have my new parts, now I need to take a deep breath and put my machine back together. I learned a bunch about how to disect my machine. Beware of women holding screwdrivers.
  20. Hi Dawn, It really worries me and it shouldn't, when something happens with my machine. I was even trying to fix it in my sleep last night. :-) I know you guys can get me fixed up and running again. I had to turn the #8 screw something like 8 times to get the needle from cycling. The stop function now works also but I still have no needle up/down and the thread cutter is out also. I already submitted an SOS email to Amy so I am sure she or another person on APQS's wonderful staff will get me all straightened out. I was able to still quilt but I sure miss that up/down needle positioner.
  21. Hi Heidi, I got the needle to stop cycling and it will now stop when hitting any button but.... The needle up/down button is not working. I submitted a request via the web site for assistance. Not sure what in the heck is wrong but I am sure it can be corrected and resolved. I can still use the machine but not having my up/down needle button working is a pain in the fanny. :-)
  22. I have them both pulled into the same power strip and I noticed in the past that it seemed to be too much of a power draw and the Millie would pause. I was always afraid of blowing a circuit breaker or fuse. I turned that screw about 6 times and while the needle has slowed down a lot, it is still running. I do think I whacked something. The needle down and up is also still not working. Nor will it shut off completely. Me thinks I will be calling Amy in the morning.
  23. Okay,let me go try that. I am still kicking myself for running the compressor at the same time as the machine. I really do know better. :-)
  24. Hello, I made the mistake of running my air compressor at the same time I was running my machine. Nothing blew but now the needle keeps cycling slowly and won't stop if I hit any button. If I shut it off and turn it back on, I can stop the needle cycling by hitting the command button and run button (blue) on the righthand control. The needle up and down doesn't work either. This is for a 2005 Millie. Do I need to make a #8 screw adjustment or did I really screw something else up? Thank you. Gail