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Everything posted by barbm

  1. Peg, you'll get more immediate help if you post this on the Quilt Path Users Group page on Facebook. If you're not already a member, find me on Facebook (Barbara Mayfield/Barbara Jeanne Potter), send me a Friend Request and I'll get you added. The first question I would ask in troubleshooting your problem is, "Is your carriage turned on?" If the red light at the back of the carriage isn't glowing, the QP electronics inside the carriage don't have power. If that's not the problem, then you have to track down just where the USB connection isn't good. There's a "USB Cannot Connect" troubleshooting document on the FB page that would help you immensely, along with all sorts of other great info. If you do Facebook at all, you need that group!!
  2. It may be that your prewound bobbin is slightly thicker than it should be. When it is in your hand, it is not compressed, but when you insert the bobbin case into the hook assembly, it is held tight. If it is a cardboard-sided prewound, try removing one or both of the cardboard sides. Or move to a different prewound in that batch. Also, check that your bobbin case backlash spring is well seated into the bobbin case - if it isn't laying flat around the edges, it may be the culprit.
  3. barbm

    Repacking gearbox while on the rails

    If you pipe the grease in while the head is on the rails, how are you going to apply the silicone sealer? That's an important step in repacking the gearbox - it keeps grease from oozing out around the plate. You might want to call APQS Service and see if they have any suggestions for doing routine maintenance on a machine with IQ. Or contact your IQ dealer for suggestions. Yours cannot be the first IQ-equipped APQS machine that needs this service.
  4. Those are the same kind of needles I used, but I was using a thinner thread, which may have made a difference. Also, keep your sandwich "not too tight" between the rollers. Using spray silicone or Sewer's Aid on the thread may help. If your needle is getting clogged with adhesive, you can keep a spare in a small bottle of rubbing alcohol and swap them - the alcoholwill dissolve the gunk. Moving a little faster may help - your machine has more "horsepower" if the needle is moving faster. If these suggestions don't help, you may want to talk to APQS Service and see if they can help you out. Or post on the We Love APQS Facebook page - there are lots of experienced quilters there.
  5. What size needle are you using? I recently quilted a collage quilt that was so stiff I couldn't roll or fold the top. It quilted up very nicely, using MR4.0 needles and So Fine #50. No skipped stitches, no needle breaks, no problems at all, except for the one leaf I didn't see, which we quilted while the customer watched.
  6. If yours is a new Millie, check that the white plug from the motor assembly is firmly plugged into the control box. Lights might be on at the control box but the motor may not be connected. If that's not it, don't hesitate to call APQS Service at (800) 426-7233
  7. barbm

    Quilt path won't plot safe area

    Are you on the QP Facebook Page? And re: your issue: first thing to check are your clamps - are they fully engaged? That would mean straight up and then a bit over the top to lock - both of them. Is the stepping motor mounted on your table plugged in? There are two cords that run from your power "bundle" to that motor - one has a molex (white) connection, the other has a phone cord-type connection. Unplug both of those and replug them to make sure they are fully seated. Then do the same thing with all the plugs that are plugged into the back part of your carriage - unplug and replug. All this should be done with your carriage, head and QP powered down, then start everything up, in that order - carriage on (switch lights up), head powered on, then tablet powered on. Set your clamps and engage QP. If none of that works, call APQS Service in the morning and describe each step that you've taken. Better yet, get on the QP FB page and get help ASAP. To do that, send a friend request to one of the admins - myself, Heidi Patterson or Angela Hugli Clark - and we'll get you added. Your APQS Rep should be able to add you, as well.
  8. Leanne, first of all, there's a video on YouTube about Importing Patterns on the APQS Quilt Path channel. But to answer your question, GPF is QP's native format and just needs to be copied into the Patterns folder on your tablet. The other formats need to be imported using the Import PlugIn in Design & Create/Pattern.
  9. barbm

    Quilt Path Manual

    Christine, have you watched the APQS Quilt Path videos on YouTube? Lots of great info there. And we need to get you on the Quilt Path User Group page on Facebook. If you will find me on Facebook (Barbara Mayfield/Barbara Jeanne Potter), and send me a Friend Request, I'll get you added. That being said, that page is only available to actual APQS Quilt Path owners - owners of other Grace Co. products (Quilt Motion, Quilter's Creative Touch, Nolting's Quiltmagine, etc.) will have to work with their machine manufacturers for further support.
  10. Put furniture sliders under your table legs. Two people should be able to move it easily!
  11. barbm

    Lenni thread diagram

    Do you not have a manual, Dan? Either on CD or thumbdrive? The thread path is in there.
  12. barbm


    Normal, I think. Haven't heard of Specialist...
  13. barbm

    New to Quilt Path!

    Send a friend request to me and I'll get you added! Look for Barbara Mayfield (Barbara Jeanne Potter) - try to ignore the photos of my cute grandboys!
  14. barbm

    ? About Laser Light on '09 Freedom

    Marci, the laser will stay on when the machine is powered on. If you don't want it shining, just pull the plug! Happy Thanksgiving!
  15. That's a good suggestion, Pamela! If someone from your Guild (or Show committee) contacted APQS, I'm betting they would be thrilled to send you a stack of brochures for your literature table!
  16. A few words from someone who has done local and regional quilt shows (as an APQS Representative): As Madelyn said, APQS Corporate is stretched thin with the national shows (AQS, PIQF, Road to CA, etc.) and the cost to truck in a booth full of equipment, literature, quilts, racks & stands and other booth trappings is enormous. APQS depends on its local Reps or Stores to participate (or not) as vendors at smaller shows, but even then, the cost is often prohibitive. Not all Reps have enough equipment to participate effectively as a vendor and find it difficult to justify renting additional machines/tables from APQS in Iowa. And not everyone is interested in interacting with the quilting public at a show. Another issue: my local Rusty Barn shows aren't limited to quilting-related interests. In fact, more than half of their classes (and vendors) are either garment or fiber related (knitting, embellishment, etc.), which means the attendees are less likely to be quilters. The cost of being a vendor, including the booth fee (which can run several thousand dollars), has to be weighed against the possibility of sales at that show. I agree that it would be awesome to have an APQS booth, with all the machines, at every Quilt Show! Is that likely to happen? I'm afraid not...
  17. barbm

    APQS machine services

    Dave Jones has been known to travel to service or deliver machines, Sue, but right now there's some concern about his ability to deliver what he promises. There are several of us that are willing to travel to do Machine Services - I've been to Alaska once and Hawaii several times to do service and training for APQS owners. There are others, as well. If you're a member of the We Love APQS Facebook group, that would be an excellent place to ask for traveling servicefolks - it's watched more diligently by reps than this forum is!
  18. barbm

    Renaissance Wax Polish

    APQS may have advocated waxing the rails in the early days but not now - like Linnea says, just a regular wipe with a damp cloth or piece of batting will take care of the rails. Wheels might take a little more elbow grease, but they shouldn't be waxed, either!!
  19. Shipping two tables - or even one table - will be horribly expensive. You might consider cutting your 14-foot rollers and rails down to whatever length suits you best. Any reputable welder will be able to do it for you for a few hundred dollars.
  20. barbm

    Free Claudio Pfeil video and Quick Zip system

    And I can take the zippers! I use them on my showroom machines. Mailing address is 45712 SE 138th Court, North Bend, WA 98045
  21. There are some offset screwdrivers that will reach that screw but most of the time, it's best to just remove the head and reattach that bracket.
  22. Sharon, I've removed thread cutters on a couple of customers' Millies, but I don't have any photos handy. I think I can answer your questions, though. 1. The Hartley Base designed for Millie will NOT fit on a machine that has had the thread cutter removed, since it needs that cutter "box" to rest on. A Hartley Base designed for a non-thread-cutter machine (like your Lenni) WILL fit. 2. Once the cutter "box" is removed (four screws, accessed through the holes in the side of the box), there will be a couple of wires that extend out of a hole in the main head. I just strapped them to the head with painters tape, to keep them out of the way.
  23. It does look like those red borders might be cut on a bit of the bias and are somehow stretching or gathering as they are being sewn on the center or as the outer borders are being added. Is your customer measuring the quilt and cutting the borders to length, then pinning them on? And I can't tell from the photos whether the corners are mitered - that could be mucking things up, too.
  24. barbm

    Quilt path won't plot safe area

    Julie, I've accepted your Friend Request and added you to the QP Facebook Page. On your safe area check a couple of things: that the clamps are fully engaged, that you're not in Simulation Mode, that your cables are all plugged in. Can you post a photo of the screen you see when it says your Safe Area is not set? Maybe on the QP FB page?
  25. barbm

    Quilt Path-Help!

    Is the red switch on the carriage lit up? That is the indicator that there is power to the QP "innards" in the carriage. If that's NOT lit, turn it on. If that isn't the problem, email me at and I'll see what I can do for you! We also need to get you on the QP Facebook group. Find me on Facebook (Barbara Mayfield/Barbara Jeanne Potter), send me a Friend Request, and I'll get you added. You can get QP help there most any time of night or day - there's someone (APQS, user, whoever) on there nearly all hours. It's a much faster response than the Forums.