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GMALKB

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  1. Upvote
    GMALKB reacted to LisaC in Customer Service   
    Some years back APQS started taking names of folks that were interested in some in depth maintenance classes especially on the west coast, we signed up. My husband has done several set-ups for friends and repairs to my machine. He is a very talented technician and can fix anything! Nothing ever came to fruition even after I contacted them again and again. It was also brought back up on the forum as "whatever happened to that?"  No response. A couple years ago APQS  told me they were going to do a "Spa in the Box" for those of us who wished to give our own Spa Treatment. Once again.....nothing. I inquired again and received no response. I have a difficult time with the lack of follow through and communication. Say what you mean and mean what you say!
  2. Upvote
    GMALKB reacted to lisae in Customer Service   
    I agree wholeheartedly, Linda! Having lived in the middle of nowhere for many years, it was frustrating when having problems.  NOBODY wanted to come to Elko, Nevada. I thought it would be better once we moved to the Vegas area, but nope. I have considered taking the machine maintenance class just for my own sanity, but that's an expensive endeavor, too.
  3. Upvote
    GMALKB reacted to MaryQuiltsTx in Customer Service   
    So far the emails and phone calls is the only way they want to handle my thread breakage problem and I only bought it in March.  I have done al the trouble shooting 2-4 times. Its not fixing anything. Nothing changes so I find myself not quilting. Very nice people, just not enough of them to go around I guess.
  4. Upvote
    GMALKB got a reaction from MaryQuiltsTx in Customer Service   
    I wish APQS would train more field techs to come around and service our machines............not just routine maintenance, but troubleshooting problems...........a friend just spent MONTHS dealing with her 2014 demo machine trying to get it to work right.............no one would come to her house to check it out............kept trying to 'FIX IT' by email and phone calls with no results other than more frustration for her............she was finally forced to trade it off for a brand new machine - just to get something that works............she SERIOUSLY considered buying another brand.........APQS touts their great warranty and customer service, but it seems to be lacking..............many of us are not able to man handle a machine to pack it up and send it to Carroll.........when I got my new machine a year ago, they took the box back with them.   I dread the day when I might need help because it seems no one will come............with the number of machines that are sold every day and at all these Road Shows and Quilt Shows, APQS is falling down on their Customer Service after the machine is delivered.  
  5. Upvote
    GMALKB got a reaction from LisaC in Customer Service   
    I wish APQS would train more field techs to come around and service our machines............not just routine maintenance, but troubleshooting problems...........a friend just spent MONTHS dealing with her 2014 demo machine trying to get it to work right.............no one would come to her house to check it out............kept trying to 'FIX IT' by email and phone calls with no results other than more frustration for her............she was finally forced to trade it off for a brand new machine - just to get something that works............she SERIOUSLY considered buying another brand.........APQS touts their great warranty and customer service, but it seems to be lacking..............many of us are not able to man handle a machine to pack it up and send it to Carroll.........when I got my new machine a year ago, they took the box back with them.   I dread the day when I might need help because it seems no one will come............with the number of machines that are sold every day and at all these Road Shows and Quilt Shows, APQS is falling down on their Customer Service after the machine is delivered.  
  6. Upvote
    GMALKB reacted to Mary Beth in Pantos are not my thang!!   
    Betsy, I bought a bigger bar of creamy milk chocolate....with almonds, so they would be good for me   I have it sitting on my cutting table, so when I just can't stand it any more and need a little break, I go break off a chunk, or two. I was standing at the front of the machine, and looked back to my left, and there lays a Kit-Kat....that will be my emergency bar  
  7. Upvote
    GMALKB reacted to Mary Beth in Had to race for home after work   
    I have been watching the tracking on some Circle Lord templates, because they are coming in on a "need to know" status. My husband doesn't need to know  
     
    About 2:20 pm I get a text message telling me that he is going to try to get off work at 3:00 PM today. WHY? WHY?? WHY???? Ugh!!! I get off at 3 pm too. I was sweating bullets for about 45 minutes. I checked the tracking....yep....delivered!!! As I was walking to my car, I sent him a quick text....So, ya getting off work early?  Waiting.....waiting....running to the car.....Then the message comes in....No, something came up....I have to stay at work. Whew.....See, I don't need to go to the gym, my heart rate goes up quite fast.
  8. Upvote
    GMALKB got a reaction from budjoy in Still having problems   
    A friend has had an Ultimate II machine for almosst 20 years and only had the timing adjusted once.............she has quilted hundreds of quilts...........your machine definitely has problems.............Did you buy it privately from an individual?   Maybe that's why THEY sold it............
  9. Upvote
    GMALKB got a reaction from Battynurse in Still having problems   
    A friend has had an Ultimate II machine for almosst 20 years and only had the timing adjusted once.............she has quilted hundreds of quilts...........your machine definitely has problems.............Did you buy it privately from an individual?   Maybe that's why THEY sold it............
  10. Upvote
    GMALKB got a reaction from Quilting Heidi in MQS was disappointing   
    I can imagine the cost for Vendors is the biggest issue............Price for their space is probably going up and up.........hotels, food, gas............all very costly............they would have to sell an enormous amount of product to come out ahead...........AND the price to get in the door keeps going up too...........just like everything else...........we pay more and more for less and less..........
  11. Upvote
    GMALKB got a reaction from LibbyG in MQS was disappointing   
    We thought the AQS Show in Des Moines was rather skimpy last Fall, too............must be a trend........I took a friend who is a brand new long arm quilter and was raving about all the booths for this and that and what we could find for her, only to be disappointed that a lot of them weren't there.  
     
    I also agree with the winning quilts being the same ones over and over and over..........they win at all the shows, so why does an amateur even bother with it?   It is expensive to ship, insure, enter..........I would love to see them have a category for "non-professional"........Not sure I will go back.
  12. Upvote
    GMALKB reacted to Gator in Why should I purchase a Millenium?   
    CUSTOMER SERVICE!!!!! and this forum.  Yes, I did mean to shout it out in caps.   You have 24 hour access on this forum to get help.  The APQS machines are very friendly for the user to do maintenance, they rarely have to be returned to the factory (in fact I don't recall any going back to the shop for problems).  They are built with love and are work horses that keep their value for many years.  The warranty is lifetime and so is the factory support.  The machines float like clouds, reducing stress on your body.  I can go on forever but will let others give you their opinions.  APQS is a family that is always ready to help each other no matter the topic or situation.  Have fun testing the APQS machines, you won't go back to others. 
     
  13. Upvote
    GMALKB got a reaction from JBCorson in MQS was disappointing   
    We thought the AQS Show in Des Moines was rather skimpy last Fall, too............must be a trend........I took a friend who is a brand new long arm quilter and was raving about all the booths for this and that and what we could find for her, only to be disappointed that a lot of them weren't there.  
     
    I also agree with the winning quilts being the same ones over and over and over..........they win at all the shows, so why does an amateur even bother with it?   It is expensive to ship, insure, enter..........I would love to see them have a category for "non-professional"........Not sure I will go back.
  14. Upvote
    GMALKB reacted to sewingpup in MQS was disappointing   
    oh goodness....i have enough "stuff" and fabric to last me for years,  I am older, My feet hurt when I am on them too long, I don't sleep well in hotel rooms...Quilt shows were fun for a few years...now I am good if I last a half a day at the vendors.  Our state shows are trying to interest younger folks about quilting...I have more supplies than I can possible use!!!!  But it is fun to meet folks and see the new stuff.  Retired now....so only go to nearby shows.  There will be one in town next year and then no more for several years.  So I will enjoy the one next year but then...I guess I will actually have to just work on piecing and quilting...Gasp!!!!  Lin
  15. Upvote
    GMALKB got a reaction from Zora in MQS was disappointing   
    We thought the AQS Show in Des Moines was rather skimpy last Fall, too............must be a trend........I took a friend who is a brand new long arm quilter and was raving about all the booths for this and that and what we could find for her, only to be disappointed that a lot of them weren't there.  
     
    I also agree with the winning quilts being the same ones over and over and over..........they win at all the shows, so why does an amateur even bother with it?   It is expensive to ship, insure, enter..........I would love to see them have a category for "non-professional"........Not sure I will go back.
  16. Upvote
    GMALKB got a reaction from WandaGerdes in MQS was disappointing   
    We thought the AQS Show in Des Moines was rather skimpy last Fall, too............must be a trend........I took a friend who is a brand new long arm quilter and was raving about all the booths for this and that and what we could find for her, only to be disappointed that a lot of them weren't there.  
     
    I also agree with the winning quilts being the same ones over and over and over..........they win at all the shows, so why does an amateur even bother with it?   It is expensive to ship, insure, enter..........I would love to see them have a category for "non-professional"........Not sure I will go back.
  17. Upvote
    GMALKB got a reaction from LibbyG in Spring Basket -It's a Winner-And it's BEST OF SHOW   
    The quilting detail is amazing............absolutely gorgeous !
  18. Upvote
    GMALKB reacted to RoseCity Quilter in We moved our store and thus my studio!   
    So I have been very busy lately. If you follow me on FB or IG you will know the following. We moved both our stores together to one new location! We started Dec. 26 and opened Jan. 6, one week ahead of our self imposed opening day. We are very tired but it is a good tired!
    As you may remember my Longarm was in our classroom. Now I have my own space!!!!!! I am thrilled with my new space! Not only that we added Quilt Path to my 2009 Millennium and added a new Milli!!! I have a new assistant, Sabrina, who introduced herself here earlier today with the handle Fried Green Tomatoes. Sabrina will be helping me with all sorts of things as well as running Quilt Path. She is young, and catches on to computer stuff very fast.
    RoseCity Quilter New Studio by -RoseCity Quilter-
    My new Milli!
    6B9B01ED-FE6B-4EDB-A098-DA18F61F07D7-172 by -RoseCity Quilter- Sabrina and her 1st Quilt Path quilt!
    RoseCity Quilter New Studio by -RoseCity Quilter-
    My new pressing station, 111" long!
    Lots more pictures on my latest blog:
    https://rosecityquilter.wordpress.com/2016/01/12/organizing-my-studio/
  19. Upvote
    GMALKB reacted to delld in Two of Three Pirate Quilts   
    I have 3 of these quilts to quilt. Lera did this blue quilt and the pink quilts for her granddaughters for Christmas.  I have one more and it is in red, white and blue and is made by Virginia. The pattern is by Amy Bradley.
     
    Used 80/20 batting with Metro and Glide threads.  Thanks for looking. I think these two girl are going to be very happy!!!
     
    Of course there are more pictures on flickr.  LOL
     
     
     
     
    20151022_124918 by Dell Dunman, on Flickr
    20151022_124944 by Dell Dunman, on Flickr
     
    20151018_163445 by Dell Dunman, on Flickr
    20151018_163505 by Dell Dunman, on Flickr
  20. Upvote
    GMALKB got a reaction from Busy Quilting in Featheration 2Blu More close ups added   
    Beautiful !    Congratulations...........
  21. Upvote
    GMALKB reacted to carolinequilts in Studio Renovations Complete   
    Hi Everyone.
     
    It's been awhile since I've popped in here to share anything, but I've been working on my studio to update it with better lighting and a ceiling and cleaner look. There were many times I searched the forum on ideas for lighting. My situation is that I'm in a basement with no windows and low ceilings. Thank you for all your help.
     
    Loaded with ideas about fluorescent tube lighting, Deloa's lighting system, track lighting, pot lights, etc., I finally decided on pot lights that could be set in between the rafters, thus allowing the drop ceiling to remain as high as possible. We put lots of pot lights in - 29 to be exact. There are 4 BR30's in the main part of the room and 4 above the table providing good all over light. Then there is a row of 4 GU10's on either side of the table pointing towards the table. The row of pot lights above the table and the 2 rows of GU10's on either side are on their own sets of dimmer switches (3 dimmer switches - one for each row) allowing me to control where the light is coming from depending on which side of the table I'm working at and what type of quilting I'm doing.
     
    I'm working on my first quilt with the new set up today!
     
    You can see the pictures of the progress of my studio from 2005 to current here.
  22. Upvote
    GMALKB reacted to Robbinsbobbins in Looking for new iron   
    Not cheap, but I love my Olisio . Can leave it flat, turns itself off.
  23. Upvote
    GMALKB reacted to I dew quilting in candle wicking baby quilt   
    I quilted this baby quilt for a customer.  Didn't know what to quilt at first.  I wanted to framed the candle wicking since there was no sashing separating the blocks. Then a secondary patterned showed up and I just had to add feathers.  I wanted to add background fill and smaller stippling but I didn't want to make it stiff since it is a baby quilt.
    http://dewquilting.blogspot.com




  24. Upvote
    GMALKB reacted to ffq-lar in Which threads do you have a love/hate relationship with?   
    I sold all my King Tut after struggling for a long time to get it to behave. I sold it all to a friend with a Gammill and it works great for her. 
    I have such a big inventory of So Fine and BottomLine that I'm not ready to build up another line, though I do like Glide. My style for custom is to not overwhelm the piecing so thicker and "showy" thread isn't chosen very often.
    I am building up my stock of Invisafil for blenders--works great for fillers and micro-stitching, and looks good.
  25. Upvote
    GMALKB reacted to ffq-lar in My new written policy re: donation quilting   
    I'll just share that I will be sending a registered letter tomorrow to a "friend" who did something creative with a quilt I had expected to be in a charity silent auction. The letter contains the words "misrepresentation", "misappropriation of funds", and "small claims court". If I see any cash, I'll donate to the charity it was originally meant to benefit.
    "Don't mess with me, I'm somebody's mother. I've taken on much tougher than you." Lyrics from one of my favorite songs!
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