I really should have come here to start. I had heard a bit of unfamiliar noise and was worried about timing, of which I too, was fearful of. I called our local APQS service rep to have him come out and do a timing for me and hoping then I would not be too scared in the future. He re-packed grease (as it was clean and didn't really need changing he said) into my millie and didn't hear what noise I was talking about. After a bit he was convinced he also heard something which he then said maybe it could be my timing and he would just have a look. He seemed to have a bugger of a time getting it just right. He changed my pigtails for me which maybe I should have just sanded it down a bit with steel wool. He tightened a couple of bolts on my table so my machine would move easier. There was never any mention of a hook shaft collar. Then he was off. (only 2.5 hrs) I think we did a fair bit of jabbering to take up so much time. I have quilted a quilt(64" x 77") and just over half of another quilt (58" x 75") .So not large ones and my machine stopped dead. Needle will only go half way down and then back up, thread cutter won't, work my needle up down doesn't even make a noise as if to pretend to work. My hook assembly ( just the shaft holding it) turns loosely but only aprox 1/2 a revolution. What on earth happened to my millie? I'm perplexed, anxious, and worried. I hope it is nothing serious. I of course cannot phone the guy back as it is Sunday. Does anybody know what this could be?
Desparately seeking answers,