I am looking for advice in longarm machines. I have one that I have had a lot of issues with. It has been replaced once already. Both have been worked on with parts replaced several times. Which has all been within the warranty time. The handle bars were replaced 3 times due to the lights kept going out. With the new set the light stays on but the buttons won't work. My dealer contacted the Company and they want the machine sent into them. Which I am ok with that until he says that he thinks they are going to cover checking it out and either replace or repair the machine, he thinks! We just might be out the freight. What! I should not out the freight. He promised me if I would trade my first one in for this one with a little upgrade price on the the frame, then the Compter. He would make sure that it was fixed, and I would be happy with it. Another reason I am upset over it is that the dealer made the comment that I still had a little time left on my warranty. Should it not start over when I received the new machine. This is why I am checking to see what everyone thinks I should do. Would I have a leg to stand on to just ask for the Company just to give me my money back? What would you do? Which machine would you go with if you had an option?
It is not an APQS.