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Anyone know if APQS has support on the weekends? I'm having a problem with thread breaks all of a sudden. Have done all the normal stuff, multiple times, rethread, new needle, new bobbin, checked for burrs, cleaned everything, etc., etc. At my wits end. I left a message for support on their answering machine, just wanted to know if they answer calls on the weekend.
Hello Everyone! I have had my Lenni since August 2015, but due to a number of issues, was not really able to do much but set up my machine, and test to see if it worked. Then it sat... sadly, for almost a year. Recently, I was able to attend a beginner class (I'd already had a 'renter's class', but that was over a year ago) with the lady who sold me my Lenni (thanks Tracey Russel of Whirls 'n Swirls Quilting in Oshawa, ON Canada). I had been so afraid to do something detrimental to my machine that I wasn't confident to try... Tracey's class gave me the confidence to give myself permission