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Found 5 results

  1. SHE'S DONE IT AGAIN!! Why doesn't this happen when we're practicing a new design on muslin, or doing a personal quilt, or not on a deadline??? Sunday afternoon, while quilting a deadline customer quilt, I broke thread and moved to a new spot...and an inch in, bad sound, needle down, needle break, lost power. After manually removing quilt from danger, collecting the shattered needle pieces and tracing power, I realized I was in trouble. I called my awesome retailer and left a message, and then after reading loads of comments on the forum about getting real time help from APQS, I called their service and they assured me someone would call back asap. Dawn called shortly later, and using FaceTime, was able to quickly diagnose the problem, talk me through changing the fuse and regaining power, diagnose a jammed thread cutter, talk me through trying to remove the bent blade...when that didn't co-operate, talked me through disabling the thread cutter and re positioning the ruined blade out of harms way...then retesting power. We then determined the needle break had tweaked timing and the position of the bobbin assembly. Dawn patiently, kindly, and cheerfully sat through inadequate tool search, iPhone death and charger fetching, trial and error on my end, work arounds, and adjusting my bobbin assembly, sanding and truing it's post, timing adjustment, restoring front and side panels, test stitching and VICTORY. While the new bobbin cutter is on its way, I am back on the air, finished the customer quilt on time, and had it in the mail on my way to work at 3:30 am. As you can see, I continue to be a big fan of Dawn's, and am amazed at the remarkable teacher and tech she is, and how reasonable she was when I was pretty much falling apart when tool after tool failed and I felt pretty helpless. It was another APQS AMAZING EXPERIENCE, and I am so grateful for the help. What a Sunday miracle. Thanks a million, Dawn!!!! Beth Maitland, Quilting Again In Nipomo!!
  2. I am attaching this picture because I'm trying to figure out this tension problem on the back of the quilt. First off, since I finished this quilt, I have had no tension problems on the other quilts I have quilted. I had adjusted the tension several times on this quilt and it had worked perfectly for part of the quilt and then would hiccup this issue; quilt merrily along and then "hiccup" and then quilt merrily along again and "hiccup". When it happened, I was sure it was a hook & timing issue, but I checked that and rechecked it and it was okay. So, I'm wondering if this was an issue with how the needle was positioned. I'm legally blind in my left eye and I try my very best to get the needles positioned so the eye is dead center. Some people say you should position the needle to look a bit to your right. What do you think? Is this a needle position issue? What do you think causes this kind of tension issue? I did have my stitch regulator on with So Fine #50 in top and bottom.
  3. Has anyone had this happen? I am waiting for APQS to open so I can call them but I think this is really a problem! yesterday I hit a safety pin (which I use to hold the quilt backing on the leaders). My customer cut the backing the same size as the top and I stupidly did it anyway so i had no margin for error. So, of course, I had a big error! I called APQS and they said it sounded like I jammed the needle bar and gave me instructions to adjust that. So, I did that. It was super hard to unscrew the needle bar set screw and I needed my hubby to strong arm it. Once the adjustment was done, he screwed it back tight. Still no luck. So this morning ( I am calmer now than last night when I was freaking out - oh, did I mention I have literally 10 inches left on the last row to do of this quilt?) I decide to try adjusting the needle bar again...maybe we are still a bit off..... so, we go to uncrew the needle bar set screw AND IT IS GONE. NOT IN THE HOLE. The screwdriver goes all the way into the machine. NOW, what the heck happened? i have no idea. The needle bar is tight. Doesn't budge at all. OY!!!! thoughts?
  4. Oh wise and experienced maintenance experts, I need advice .... I've bang-banged (with my needle) two different rulers at two different times ... accidentally, of course. I did not break the needle when I hit the ruler, but ended in the needle jamming in the down position. Now my perfect tension and perfect stitches have gone wonky. I get good stitches navigating from bottom to top with the correct # of stitches per inch, but really bad, little bitty stitches and horrible tension going from top to bottom. What steps should I take to get back to "beautiful" again? Or should I just plunge and go for the retiming? Thank you!!!
  5. Timing, or should I say Re-timing is everything! I knew that it was going to happen one day, and yesterday it did. I broke a needle sending my LA into another time zone! Thankfully, I’d attended Mark Caraher’s machine maintenance course at Sparrow Studioz this summer. Armed with that knowledge and Amy’s machine timing video tutorial, I went to work. Re-timing was a first for me, the learning curve was steep. I admit it took several hours to get the hook rotation set just right, but I did it! My machine is once more running smoothly. Hmmm, what next, ….. repack the gearbox? Maybe check the brushes? I feel empowered to maintain and fix anything on my machine. Thank you again. Leslie