Linda G. Craig Posted August 12, 2011 Report Posted August 12, 2011 QNNtv has a new site up and I am having a difficult time with it and I'm wondering if it's just me or is there really something going on with the site. Some "Quilt Out Loud" videos I have viewed are out of sync with the audio, making it very difficult to follow. Anyone else?
Gator Posted August 12, 2011 Report Posted August 12, 2011 Linda, glad you asked! I tried to log in a million times, even requested a new password 4 times. It let's me log in with the new password but as soon as I click on a video, it says that I have to have a membership? I even tried my QCA coupon. I emailed them but haven't heard anything. Do you like the new format? I can't tell which videos are "new" this week.
Gator Posted August 12, 2011 Report Posted August 12, 2011 Oops, Quilt Out Loud was completely out of sync last week (the episode with then sitting on a pier).
Linda G. Craig Posted August 12, 2011 Author Report Posted August 12, 2011 Well, Connie, I guess they are having problems getting things up and running smoothly. Hope it doesn't last too. I had difficulty finding the "new" videos as well, and when I did, it was out of sync and now so is the 2nd wk video. Dang! Hope they are able to work out the bugs soon. :cool:
Bonnie Posted August 13, 2011 Report Posted August 13, 2011 Me. Just gave up. Even After a call to them I still couldn't get it to work.
PeggyB Posted August 13, 2011 Report Posted August 13, 2011 It's working for me today. I don't like the new format
Joyce Posted August 13, 2011 Report Posted August 13, 2011 I joined the first year and had so many problems that i decided it wasn't worth it.
Janette Posted August 14, 2011 Report Posted August 14, 2011 Its telling me too that I don't have membership when I have. I have emailed them, hope to hear from them soon.
GrandmaLKB Posted August 14, 2011 Report Posted August 14, 2011 Originally posted by Joyce I joined the first year and had so many problems that i decided it wasn't worth it. I joined the the first time last year, too, but didn't think it was worth the money. I didn't sign up this year.
Gator Posted August 15, 2011 Report Posted August 15, 2011 If you join Quilters Club of America, QNNtv is included. However, I'm frustrated because I've emailed QNN twice now and have not heard from them. I wonder if I should address it directly to Jodie on "facebook". I really like the shows. I really hope people complain about the new format, it stinks.
Janette Posted August 15, 2011 Report Posted August 15, 2011 Mm I haven't had an email back either. Their customer support stinks too !!!
Linda G. Craig Posted August 15, 2011 Author Report Posted August 15, 2011 I bet they are overwhelmed with questions and emails. It would be so simple for them just to post it on their website that they are having difficulties. Hope they get things up and running smoothly soon. :mad:
Gator Posted August 17, 2011 Report Posted August 17, 2011 They told me on facebook the "help" desk is backed up and that I should have an answer by "today" which was yesterday. I don't want to be to mean but I paid for my membership and want it to work. I'm not posting on their facebook page, "I would watch the video if I could log-on"!!!! They're still advertising all their shows. I think that we should post our opinions on the format changes.
Tracey Posted August 17, 2011 Report Posted August 17, 2011 If it ain't broke.....don't fix it!!!!!! Why did they change it all in the first place?? This stuff ticks me off to no end. Tracey
Linda G. Craig Posted August 17, 2011 Author Report Posted August 17, 2011 Originally posted by Tracey If it ain't broke.....don't fix it!!!!!! Why did they change it all in the first place?? This stuff ticks me off to no end. Tracey Tracey, that's exactly what is going through my mind. I am really disappointed. :mad:
Guest Linda S Posted August 17, 2011 Report Posted August 17, 2011 Well, their web troubles certainly haven't stopped them from advertising for more people to sign up! I must get an email every other day about this. I'm glad I checked and saw that you gals were having troubles. I won't bother.
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