JoNolen1 Posted December 16, 2012 Report Share Posted December 16, 2012 I just received my machine a week or so ago. I have been reading everything cover to cover, watching youtube vids, watched the included DVD....and I can't get the laser to come on. The DVD isn't for my year model machine, it is for 2010 which doesn't help much. The machine is set up beautifully....and I want to quilt! The laser is plugged in securely. I have tried it on the rear and front of the machine...still no laser light. I can't seem to find a specific on/off switch for it...and zero instructions. Can anyone help? Thanks! -Jo Link to comment Share on other sites More sharing options...
LadyLake Posted December 16, 2012 Report Share Posted December 16, 2012 I have a 2010 Millennium. They eliminated the on/off switch for the laser light. You just push in the plug or pull it out for turning on and off. As you stand at the back of the machine, the plug is located on the rear left of the machine, behind the stitch regulator. If it does not work when plugged in, have you tried fiddling with the laser light itself--sometimes they need a little twist to connect and light up. Link to comment Share on other sites More sharing options...
JoNolen1 Posted December 16, 2012 Author Report Share Posted December 16, 2012 Hello Joan, Thank you for the fast reply. Unfortunately, I have fiddled with it, plugged it in both front and back....and it just doesn't come on. What should I try next? That is good information about the on/off switch. At least I won't keep looking for one -Jo Link to comment Share on other sites More sharing options...
LadyLake Posted December 16, 2012 Report Share Posted December 16, 2012 Who set up your machine? And, was the laser light tested at that time? Link to comment Share on other sites More sharing options...
barbm Posted December 16, 2012 Report Share Posted December 16, 2012 Hello Joan, Thank you for the fast reply. Unfortunately, I have fiddled with it, plugged it in both front and back....and it just doesn't come on. What should I try next? That is good information about the on/off switch. At least I won't keep looking for one -Jo Jo, give APQS a call first thing tomorrow morning - it's just possible that you have a bad laser. If the light's not defective, Amy or one of the other techs can certainly talk you through getting it working properly. You can also post here on the "APQS Help" forum - they check that one regularly - or send an email to Dawn or Amy. We'll get you shining yet! Link to comment Share on other sites More sharing options...
JoNolen1 Posted December 17, 2012 Author Report Share Posted December 17, 2012 My husband and I set it up---it was easy. We are technically competent. I have never had any light from the laser....nor did I attempt to get it working until today. I will call tomorrow. Maybe it is just a bad laser. Thanks for all the help from both of you. -Jo Link to comment Share on other sites More sharing options...
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