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Deb Semmens

Help! Quilt path

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lt was going well yesterday.  Tried to  start back up today to finish the quilt and I keep getting an error message.  When I tap on the screen to bring up the program it tells me that I am unable to connect to quilt path and gives me three steps to try to correct the problem. 

I have followed those steps several time.  I have also unplugged and reconnected every connection.  I even unplugged the power source at the outlet.

 

My carriage does have a red light on it.

 

What am I missing?

 

Thanks for any suggestions.  I hate not being mechanical!


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http://iowacomfort.blogspot.com/

Everyday is a good day when you get to play with fabric!

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Look at your wheel bearings on your machine axles. Some bearings have a yellow cover and need to be replaced. That may be your problem. Those bearings went out without grease in them. If you have them, then call APQS in the morning. Zeke.........


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by the hour.........................

APQS Ultimate I/Compuquilter

Millennium

ztrbrg@yahoo.com

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Deb, if you are using the USB Hub that is shipped with our QP installations, take it off.  Connect your USB cable directly to the tablet.  This has been an ongoing frustration for QP users.  If that doesn't take care of the problem, get back on here and let us know.  Also, check in on the QP Users' page on Facebook - we get a more immediate response there.  Good luck!!


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Barbara Mayfield
APQS Sales Representative & Educator
AND Quilt Path owner!!!

"Use what talents you possess; the woods would be very silent if no birds sang except those that sang best." ~Henry van Dyke

APQS Northwest

1085 12th Ave. NW, Suite D2

Issaquah, WA  98027

 

(425) 243-3502

info@apqsnw.com

www.apqsnw.com

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Barb and Zeke thanks for the suggestions. 

 

I took a break had lunch.  Read your posts.  Unplugged the tablet again, and reconnected it.  And I have movement.  I had done all of that before.... I am chalking it up to me over working "Fonzi" (my name for quilt path to go along with Lenni) over the last several weeks he evidently wanted a break also.

 

The only other thing that was different this morning was that when I brought up the screen on my Surface I had a low battery display.  I checked those connections right off the bat....maybe it just needed a stronger charge before everything was good to go.

 

I will check out that face book page right now Barb....didn't even know it was there.

 

Thanks again!


2D56C41AB83C600945E092C3751340C4.png

http://iowacomfort.blogspot.com/

Everyday is a good day when you get to play with fabric!

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Deb, it's an invite-only page for QP owners and APQS Reps, so if you'll email me at info@tmequilting.com, I'll send you an invite. ;)


314B4A28F5D2B9A393862864B500E102.png
Barbara Mayfield
APQS Sales Representative & Educator
AND Quilt Path owner!!!

"Use what talents you possess; the woods would be very silent if no birds sang except those that sang best." ~Henry van Dyke

APQS Northwest

1085 12th Ave. NW, Suite D2

Issaquah, WA  98027

 

(425) 243-3502

info@apqsnw.com

www.apqsnw.com

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I invited her too, Lynne! :P


314B4A28F5D2B9A393862864B500E102.png
Barbara Mayfield
APQS Sales Representative & Educator
AND Quilt Path owner!!!

"Use what talents you possess; the woods would be very silent if no birds sang except those that sang best." ~Henry van Dyke

APQS Northwest

1085 12th Ave. NW, Suite D2

Issaquah, WA  98027

 

(425) 243-3502

info@apqsnw.com

www.apqsnw.com

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