aborning Posted March 4, 2015 Report Share Posted March 4, 2015 I'm not sure if I labeled the topic correctly. I was quilting a quilt today and when I was done quilting it and going to unroll it with the fabric advance, my fabric advance doesn't work. Is there a fuse or something in it? I am confused. I have a Freedom and I bought it new in November, 2011. I have quilted approx. 250 quilts on it and never had a problem until today. Is there anyone out there who has had this problem and can share with me how to fix it? I can not figure out how to manually roll that roller so I am assuming it only works with the fabric advance. HELP..... I had today off and I want to load another quilt and get started on it and now I can't. Link to comment Share on other sites More sharing options...
Beachside Quilter Posted March 4, 2015 Report Share Posted March 4, 2015 Is the switch in the off position? Does it work with foot pedal? Try unplugging and plug back in and see if that works. Link to comment Share on other sites More sharing options...
RunningThreads Posted March 4, 2015 Report Share Posted March 4, 2015 As Vickie said check the plug, switch and fuse (ours are on the front of the switch box). Worst case loosen the handle underneath the motor and slide it away from the motor and then you can turn the take up roller by hand. Nigel Link to comment Share on other sites More sharing options...
Beachside Quilter Posted March 4, 2015 Report Share Posted March 4, 2015 You can move the silver knob from quilt top roller to fabric advance roller to operate by hand Link to comment Share on other sites More sharing options...
aborning Posted March 4, 2015 Author Report Share Posted March 4, 2015 Beachside Quilter, I always use the foot pedal so I haven't touched any of the switches. One minute it worked to advance fabric and the next minute it didn't work. I did try unplugging my machine and plugged it back in 10 minutes later, but still nothing. My Guess is that it must be the fuse. When my husband gets home, I will have him investigate. Link to comment Share on other sites More sharing options...
Beachside Quilter Posted March 4, 2015 Report Share Posted March 4, 2015 Good luck! I have inadvertently hit switch and moved it to the neutral position. If you can't get it working, send Amy in service an email or call. Link to comment Share on other sites More sharing options...
Oma Posted March 4, 2015 Report Share Posted March 4, 2015 Check the allen screw under the advance part at the end of the roller. The roller end fits into the stationary end like a cog and sometimes mine will get backed off and then it won't advance. My husband realigns it and tightens the allen screw and all is good again. I'm pretty sure I didn't use the right names here, but that's what it is when mine does this. Link to comment Share on other sites More sharing options...
ffq-lar Posted March 5, 2015 Report Share Posted March 5, 2015 I assume the motor isn't working at all? It could be the fuse or you may have a loose connection in your foot pedal. Check if it works using the toggle switches. If not, it's not getting power and the usual suspect is a blown fuse. Did you check the motor brushes? Usually you'll have some sluggishness first if the brushes need to be replaced, but you might check them anyway... Link to comment Share on other sites More sharing options...
aborning Posted March 5, 2015 Author Report Share Posted March 5, 2015 Well, we put in a new fuse and it still does not work. Not with the foot pedal or with the toggle switches. I guess I will call APQS tomorrow for support on this. Anyone I should ask for in particular? Link to comment Share on other sites More sharing options...
HeidiP Posted March 5, 2015 Report Share Posted March 5, 2015 Either Dawn or Amy should be able to help you. Wish you the best figuring this out! Link to comment Share on other sites More sharing options...
GeoTech Posted March 5, 2015 Report Share Posted March 5, 2015 I don't know the age of your machine or useage, but maybe the motor brushes are worn. Link to comment Share on other sites More sharing options...
aborning Posted March 6, 2015 Author Report Share Posted March 6, 2015 I am so frustrated. I called APQS mid morning yesterday and left Amy a message and my cell phone # and I have not heard back from her which means now I will have to go all weekend without my machine working correctly. I THINK I will send a message on APQS on the contacts form and see if Mark will call me. Link to comment Share on other sites More sharing options...
aborning Posted March 6, 2015 Author Report Share Posted March 6, 2015 For Geo Tech, my machine is a 2011 Freedom which I bought new in Nov, 2011 and I have done appox,. 300 quilts on it. Link to comment Share on other sites More sharing options...
aborning Posted March 6, 2015 Author Report Share Posted March 6, 2015 For Beachside Quilter, when I move the silver know to the take up roller, how do I lock the tak-eup roller so it doesn't move? I really need to work on a customer quilt and I need to figure out how I can do this manually since my motorfeed advance is not working. I would appreciate any tips anyone has. Link to comment Share on other sites More sharing options...
ffq-lar Posted March 6, 2015 Report Share Posted March 6, 2015 This will make you crazy, but since there isn't a brake for the back take-up roller (unless you can make one) you'll need to use the coupler of the advance as a brake for the back roller. To advance, loosen the top as much as you think you'll want to advance and set the brake. Loosen the motor part of the advance and pull it back so the coupler is separated. Use your hand to tighten the back take-up roller until the top is where you want it, still with a little slack in it. Adjust the roller so the coupler can again be pushed on and tighten underneath. You can now loosen the front brake and manually tighten the front roller until the top is flat. It's a pain, but until you get some help or a brake for the back roller, this is a way to keep quilting. Good luck and I hope you're back to normal soon. Link to comment Share on other sites More sharing options...
aborning Posted March 6, 2015 Author Report Share Posted March 6, 2015 Thanks Linda, My husband and I did figure out how to do that to lock it so I can at least use my machine for now. OMG! These machines are like our life line!!!!! And that is why I love my APQS. I had a 'lesser" model for me first machine and it went down 4 times in the 10 months I had it.. ANd everytime, my customer quilting came to a halt for about a week waiting for it to get fixed. I absolutely love this Freedom and this is the first time I have had an issue with it. I'm just in panic mode about it because now it is the weekend so I know I most likely will not get contact from "APQS Service" rep until Monday. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.