dgirton Posted June 27, 2015 Report Share Posted June 27, 2015 Can someone help me with finding the CQ system settings page. I am running CQ5 and the manual references it as a place to look when the head will move but there is no needle control. I have tried everything listed in the forums and am still having the issue. Link to comment Share on other sites More sharing options...
Rowena Posted June 28, 2015 Report Share Posted June 28, 2015 Control + M Brings up the screen with the yellow background. Then look at the bottom middle of the screen and click on: I/O Link to comment Share on other sites More sharing options...
dgirton Posted June 28, 2015 Author Report Share Posted June 28, 2015 The you for the help. It did not help identify or resolve the issue but I did get into the menu. I still can not get CQ to control the needle at all, it will only move the machine. Link to comment Share on other sites More sharing options...
Sue E. Posted June 28, 2015 Report Share Posted June 28, 2015 There should be a switch (toggle switch) on the top of the head. It will control the needle - sewing or not sewing. It is usually next to the black dial that controls some of the speed settings. Link to comment Share on other sites More sharing options...
dgirton Posted June 28, 2015 Author Report Share Posted June 28, 2015 Checked that already as well as all the connections. Still no luck. Link to comment Share on other sites More sharing options...
zeke Posted June 28, 2015 Report Share Posted June 28, 2015 Have you set the speed. Sometimes that is the factor. If that doesn't work, get your screwdriver out and start checking your connections. There's something loose. Zeke. Link to comment Share on other sites More sharing options...
dgirton Posted June 28, 2015 Author Report Share Posted June 28, 2015 Thanks Zeke, Im pulling out the screwdriver now. Any direction on where to look first of that issue? Link to comment Share on other sites More sharing options...
dgirton Posted June 28, 2015 Author Report Share Posted June 28, 2015 Here is a brief update. I have looked at every connection and it all looks right. No unplugged wires, no broken wires. With the right rear handle plunged directly into the machine everything on the handle works properly. If I plug it in through the compuquilter system the right rear handle no longer works but it does turn the top indicator lights on when I try to push a button. Also from the software when I try a one stitch, the lights on the top of the machine turn on but nothing actually happens. I am not sure what else to try, any suggestions would be great. I will try to call into APQS in the morning and see if they can help further. Link to comment Share on other sites More sharing options...
Rowena Posted June 29, 2015 Report Share Posted June 29, 2015 Hi again, Have you carefully looked in the black control box on top of the machine head to see if one of the wires has come loose in there? When I upgraded to the new CQ6, I had it working and then it stopped. The machine moved, but CQ would not turn on the machine. It turned out to be a wire completely out of its place. It must have been touching a little when it was working. Link to comment Share on other sites More sharing options...
dgirton Posted June 29, 2015 Author Report Share Posted June 29, 2015 I did, I actually have a spare board for that part and tried to replace it and it still didn't work. Link to comment Share on other sites More sharing options...
mark Posted June 29, 2015 Report Share Posted June 29, 2015 Check that little junction board that is stuck to that rear handle where you plug into. We have had the pins go through the sticky tape and then short out against the handle. You can take it off and add some more double stick tape and then attach it back to the handle and see if that does the trick. Link to comment Share on other sites More sharing options...
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