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connieb

Very Thrilled with

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APQS service, people on this forum, and our local tech person.  I finally called the service dept as everyone has helped and things were getting better but not where the stitches should be.  The tech helped me eliminate the skipped stitches, Barb Mayfield helped me realize that some of my problem was actually called "long" stitches, and today APQS spent as much time on the phone with me as needed (multiple times today) to figure out that my long stitches are most likely due to a bad encoder cable.  I'm getting new ones soon.  The support is so important and heart warming when problems occur.  I learned more about my machine and how to trouble shoot stuff today too.  I was ready to ship it to APQS and let them figure it out.  So glad they want to help us and aren't just there to take our $$, YEA customer support. 


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The best! 


"Of all the things a woman's hands have made---The quilt so lightly thrown across her bed---The quilt that keeps her loved ones warm---Is woven of her love and dreams and thread." excerpt from The Romance of the Patchwork Quilt by Carrie A. Hall
 

:rolleyes:  :rolleyes:  :rolleyes:  :rolleyes:  :rolleyes:  :rolleyes:  :rolleyes: 

Shana in North Pole, Alaska ---- The Farthest North APQS Sales Rep  
 Always quilting with her faithful friend, Mademoiselle Madeleine Millennium, Bliss-fully skating gracefully...and having lots of fun with IntelliQuilter

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Yes they are the best.  Angie spent 2 days with me to help me time mine.  I was in tears and she was so calm and know just what to do.  FaceTime also helped.  Thanks Amy/Angie - you both are the best!


Blissful Quilting until next time…

Judith Washburn

BlissQuilter.com

APQS Dealer

Sealy, Texas

832-724-6335

Complete Longarm Quilting Studio

Millennium Blissed with IntelliQuilter

Lucey Blissed with Quilt Path

 

 

 

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