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Hi I switch my new to me 2008 millennium on and its at 15 stitch per inch, not 7. I'm unable to change the stitch per inch at all using the controls on the front or rear handles. Can somebody please help??? I've tried calling APQS but have been unable to get through during the day and don't have access to either phone or my machine in the evening. It probably doesn't help that I'm in the UK so only have an hour or so when the office is open... 

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Have you tried contacting one of the APQS reps in the UK?  https://www.apqs.com/shopping-tools/ready-to-buy/locate-retailer/?search-by=country&postal-code=&state-province=&country=GB&retailer-name=&services=. You could also send an e-mail to the service department in the U.S. and try to get help that way.

I had a similar issue with my 2008 Millie and if I remember correctly it required a board to be replaced.  If that is the case it is something that you can do yourself, it wasn't a big deal to install.

Welcome to the forum.

 

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