CompuQuilter Problems

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Has anyone,  using your  CompuQuilter, experienced your CQ not running when you hit the "Run" button?   I have checked all the wiring and connectors, but nothing seems to work.

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Sue,  Yes, I have checked the stitch length and that is not the problem.  My Millie acts like she is not even connected to the CQ.  

I have checked so many times that the CQ is on and the gray box is turned on,  and that all the wires are connected and nothing helps.  

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