Crazy line across design in Quilt Path. Help!!

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We are working on a quilt for our LQS to display in their window, and after advancing to start the third row, we’re hitting a major bug. There is a long line starting at the top of the pattern about 3/4 of the way across the row going all the way back to the beginning of the row. When we traced it, it hits that spot, goes back to the bottom of the starting line and goes back again. We have no idea whether or not it will actually stitch as it’s going?  The pattern was purchased from Urban Elementz and we use the cup file type. We deleted it, reinstalled it, shut everything down, restarted, and it’s still doing it. Has anyone run across this before?  We have SO many issues like this with our copy of QP. It crashes all the time. It’s incredibly slow. Hoping someone can offer some input here. TIA


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