Newbie desperate for help

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I have a Butler Quilt EZ that my husband got for me 3 years ago for Christmas.  I have yet to get it to work!  Every time I set up the quilting area (move the machine to upper back left then forward right corner) and put a design in the box to sew, the machine will move to the back left corner of the quilting area and then start stitching moving LEFT, off of the quilt.  I have checked and rechecked that everything is installed correctly.  Can anyone help?

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Not too sure you will get much help here.  Maybe there are some Butler owners here.  Have you looked on Facebook to see if there is a group for your system?

Patty Butcher
Katydids Quilting Studio ~ APQS FL Store
IntelliQuilter Dealer
EdgeRider Wheels Dealer
Brooksville, FL (Central FL)
352-397-4959, 850-502-0272 Cell
New Generation Millennium W/IQ; 2015 Lucey with Quilt Path: George

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