sewcute Posted February 3, 2019 Report Share Posted February 3, 2019 I recently acquired an Ultimate II machine. I used it about a week ago, and just kind of tested it out (with flannel and batting). Tonight I started my first quilt. As I was using it tonight the motor smelled. As you can see by the pictures the motor is fairly new (11/17). Is this a motor issue? or did I have the speed turned up to high? Thank you Quote Link to comment Share on other sites More sharing options...
barbm Posted February 3, 2019 Report Share Posted February 3, 2019 Call APQS Service on the Toll Free number - they can help you! Quote Link to comment Share on other sites More sharing options...
sewcute Posted February 3, 2019 Author Report Share Posted February 3, 2019 800.426.7233 is that the number? What are their hours? I didn't know if I could call them since I am the third owner of this machine. Thanks Quote Link to comment Share on other sites More sharing options...
barbm Posted February 3, 2019 Report Share Posted February 3, 2019 That is indeed the number! And you may call them at any time, as the owner (no matter how many) of an APQS machine. They will support you indefinitely, you just won't get any free parts. And they have much more expertise on the older models than those of us out in the field who may see them once a year. dbams 1 Quote Link to comment Share on other sites More sharing options...
sewcute Posted February 4, 2019 Author Report Share Posted February 4, 2019 Ok thank you so much! Quote Link to comment Share on other sites More sharing options...
jimerickson Posted February 5, 2019 Report Share Posted February 5, 2019 Sew: Did the motor get hot? If so, you might have the drive belt set too tight. When you press your finger on the belt, it should move about 1/4 inch. If it's tighter than that, loosen it a bit, and try sewing again. Good luck. Jim dbams 1 Quote Link to comment Share on other sites More sharing options...
sewcute Posted February 5, 2019 Author Report Share Posted February 5, 2019 It was warm. But it’s also chilly here and my machine is in the garage. I will check the drive belt. Quote Link to comment Share on other sites More sharing options...
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