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Here's what I would do:

Questions: What thread brand and weight are you using? Often times, shredding thread is caused because the eye of the needle is too small for the thread to easily travel through. Isolate the issue by doing several things: First, switch to a larger size needle. Go slower. If that doesn't work, check for a burr in the hole of the needle plate that might be catching the thread. Also try a brand new bobbin and a new bobbin case. These two things have wear and tear over time so it's good to have several spare on hand. Make sure that no stray threads are stuck in the bobbin area. Try a different brand/weight of thread. Check the thread path. re-thread the machine. 

Those are starters. 

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