Mindy Skinner Posted October 30, 2021 Report Share Posted October 30, 2021 I have had an APQS machine for over 17 years. An old Millineium (I think it was a 2001) that I sold about 4 years ago. A Freedom (I think 2007) that I still own, and a new to me 2013 Millie. I have no idea how to use this new Millie. I can't find any training videos. My old machines didn't have the digital front, they are all operated via the 4 buttons on the handles. I am ready to begin quilting because I finally received the final missing parts (just the red snappers) so I can now load a quilt. However, when I turned the machine on it just keeps running. I mean, the needle won't stop running. I tried the buttons on the handles and they aren't stopping it. I tried turning the stitch regulator button off and that just made it run super fast. How do I make it stop stitching? To help me more, are there actual training videos I can watch? It didn't come with any manual. Link to comment Share on other sites More sharing options...
Sharon Deming Posted October 30, 2021 Report Share Posted October 30, 2021 I had this happen on a nearly new 2017 Millie. It turned out to be a faulty stop/go switch on one of the rear handles. The button failed in the GO position! Customer service sent me a new switch, and it was an easy swap out. My hunch is that one of your stop/go switches has failed. Call customer service. Maybe they can help you isolate which one. (I wonder if Millie would run right if 3 of the switches were removed - and then add back one at a time to see which one failed .... ). Blessings! dbams 1 Link to comment Share on other sites More sharing options...
SueD Posted October 30, 2021 Report Share Posted October 30, 2021 Mindy - contact APQS and they can send you the manual for your machine. Are there any dealers near you? You may not need the full "new owner" classes ($200 if you didn't purchase from a dealer), but you may be able to arrange for a shorter training with them. There's a Facebook group "We Love APQS". Members are very helpful and there are some dealers in the group. I've watched a lot of quilting videos and haven't seen any "how to operate an APQS". dbams 1 Link to comment Share on other sites More sharing options...
Mindy Skinner Posted October 30, 2021 Author Report Share Posted October 30, 2021 I called and of course they aren't open until Monday morning. I think I'm going to try taking the handles apart and see if there are any bad connectors there and try what Sharon Deming suggested. I was so looking forward to using my new Millie today and actually quilting a quilt or two. Link to comment Share on other sites More sharing options...
Mindy Skinner Posted October 30, 2021 Author Report Share Posted October 30, 2021 43 minutes ago, Sharon Deming said: It turned out to be a faulty stop/go switch on one of the rear handles. The button failed in the GO position! Blessings! Sharon, how were you able to figure out that it was one of the rear handles? Link to comment Share on other sites More sharing options...
Mindy Skinner Posted October 30, 2021 Author Report Share Posted October 30, 2021 Since I set this machine up myself with no manual at all, I'm curious if the plug from the handle is in the correct location. I have the IQ system on this machine too so that is what the other plug is. Do your handles plug in the same as mine? Link to comment Share on other sites More sharing options...
SueD Posted October 30, 2021 Report Share Posted October 30, 2021 Mindy - there’s a manual in the files in the Facebook group. It has a rev date in 2014 so it looks like that might be the right one. There’s a photo showing front handle installation and it looks like you have it plugged into the correct connector. dbams 1 Link to comment Share on other sites More sharing options...
Sharon Deming Posted October 30, 2021 Report Share Posted October 30, 2021 1 hour ago, Mindy Skinner said: Sharon, how were you able to figure out that it was one of the rear handles? I was doing a pantograph, and the button on the right side actually stuck in the go position. I didn't discover it quickly enough to avoid damaging a customer quilt!! So glad you hit the problem before you loaded anything! Link to comment Share on other sites More sharing options...
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