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Everything posted by JoannC

  1. Georgene, I tried reloading the drivers but unfortunately this did not correct the problem. Any other suggestions? As it currently is I cannot use Quilt Path at all. Thanks, Joann
  2. I am constantly getting the following message when using Quilt Path - UNABLE TO RECONNECT USB - CHECK CABLES and POWER - RETRY, IGNORE OR CANCEL. When I select RETRY sometimes it will start sewing again after making a large stitch and then securing stitches. It will quilt for a very short length and then the message appears again making it impossible to use Quilt Path. At times it will not accept any commands that I select. I have checked all cables/connections multiple times. Has anyone experienced this problem and if so any idea as to what is required to correct the problem. Appreci
  3. Barb, thanks for the response. I did get a call back from the Grace Co support personnel. I had to go into the Quilt Path software and run an exec to install a driver. After that I was successful in getting Quilt Path up and running. Unfortunately, I do not have a Facebook account. However, I would like to be able to have access to the QP Facebook page so I guess I will need to get an account. Will do this shortly. Once again Thanks!!!
  4. I just installed Quilt Path on my APQS Freedom machine. I went through the software registration process and was successful in bringing up Quilt Path yesterday just for a quick view. Today I am experiencing problems trying to bring up Quilt Path. I continue to get a message stating unable to connect to Quilt Path - recycle the power on the carriage and restart the software. I did this several times and no success. I have a call into Grace Co. but thought I would check the Forum to see if anyone has experienced this problem and could provide some assistance or suggestions. Thanks