I purchased it new in 2009, so it has only had one owner. I have never taken it in to have it serviced I have only done the recommended servicing at home. The micro handles have the same controls as the regular handles. Thanks for your interest - I haven't boxed the frame (there was no box when it was delivered to my home - the seller had it partially set up when it was delivered). I will have to find an appropriate box before I can give you a shipping price.