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Stitching and looping on underside

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That sounds like a tension adjustment is needed.  Make sure your upper thread is properly between the tension discs.  You should test tension going in multiple directions to see if adjustment is needed.  Test vertically, horizontally, diagonally moving the machine both directions and also test circles and loops.  Set your bobbin tension first based on thread for your project, then adjust the top tension based on what happens with your testing.  

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