MarieBrewer Posted September 29, 2008 Report Share Posted September 29, 2008 Does anyone belong to the Scharon Schamber network and download videos on the PC? I am having trouble w/some of the videos. I can download the audio portion but the video just gives me a bunch of colored lines running around the screen. Great if I feel the need to nap. Any advice? Link to comment Share on other sites More sharing options...
lisalnewman Posted September 29, 2008 Report Share Posted September 29, 2008 when you sign in to the network there is an icon to click on that will open a page to deal with troubleshooting downloading problems. When I joined the network a couple of months ago I had difficulty joining (due to being a Canadian) it was a Saturday morning when I sent my email within 10 minutes I had both an email and a telephone call from Neil. They are really great people to deal with I cannot say enough about their customer service. Neil spend a good 15 minutes talking me though the sign-up process on the computer while I was on the phone with him. Good luck, if the icon for troubleshooting doesn't help just email and I guarantee you will get help. I am just a satisfied customer, I do not have any other association with the network. Lisa Link to comment Share on other sites More sharing options...
Susanri Posted September 29, 2008 Report Share Posted September 29, 2008 I had some issue because I was using Safari and not windows so give them a call or email it could be an issue with your system and not a general problem hope that made sence and Lisa is so right they offer such great help!! very quick and curtious too Link to comment Share on other sites More sharing options...
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