texasquilter Posted January 4, 2016 Report Share Posted January 4, 2016 My Millie surges at slow speed (with stitch regulator engaged) intermittent.....makes it extremely to control my stitching design. Does anyone have any suggestions? This is my first time to post. Link to comment Share on other sites More sharing options...
Sharon Deming Posted January 4, 2016 Report Share Posted January 4, 2016 I don't know how to help you, never having had this issue. I'd call customer service - they know everything! Link to comment Share on other sites More sharing options...
texasquilter Posted January 4, 2016 Author Report Share Posted January 4, 2016 Thanks Sharon,I will give them a call. Link to comment Share on other sites More sharing options...
Janice Posted January 4, 2016 Report Share Posted January 4, 2016 I had this problem. The stitch regulator needed to be tightened just a little. Link to comment Share on other sites More sharing options...
Michelle Baker Posted January 7, 2016 Report Share Posted January 7, 2016 Talk to Angie at APQS. I had the same with my new Millie. I made a video and sent it to her. She will help you. Michelle in Missoula Link to comment Share on other sites More sharing options...
texasquilter Posted January 7, 2016 Author Report Share Posted January 7, 2016 I will call Angie and will post her recommendation. Thank you. Link to comment Share on other sites More sharing options...
texasquilter Posted January 8, 2016 Author Report Share Posted January 8, 2016 Angie at APQS gave me some help with my Millie surging issue today. I sent her a video and photos of the M & M Wheel and Encoder Wheel located at the left side of the machine carriage near the rear handle. She noted that the Encoder Wheel could be too tight and can be adjusted (she included attachments giving instructions). These instructions are also in the Set up/Maint book that came with my machine on adjusting the Encoder Wheel. She noticed some oxidation on the M & M Wheel and told me that a rag or Q-Tip with rubbing alcohol would clean that up. I did not make the Encoder Wheel adjustment yet; decided to try it after cleaning and see if that took care of the surging. So far, so good. I will make the Encoder Wheel adjustment if needed. I appreciate Angie's technical help today; wanted to pass this info on to you all. Link to comment Share on other sites More sharing options...
dlnewell Posted January 11, 2016 Report Share Posted January 11, 2016 I had that problem last year. Replaced several circuit boards and the encoder. I've had my Millie for 7 years. APQS was very patient in working with me to resolve the problem. Link to comment Share on other sites More sharing options...
texasquilter Posted January 12, 2016 Author Report Share Posted January 12, 2016 Thanks Debbie. I am hopeful that APQS will work with me as well to resolve this surging problem with my Millie. Intermittent, no particular direction noted, and only with stitch regulator engaged. It will often surge upon initial start up or restart of quilting. M & M Wheel and Encoder seem to be connecting well with equal spacing top and bottom on the wheel. Thanks again. Link to comment Share on other sites More sharing options...
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