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Long stitches quilt path pulling

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I can’t see any holes where the stitches should have been so I agree long stitches.  Unplug an reconnect your horizontal encoder assuming the straight line in your second picture is vertical.  Is the rubber wheel on the encoder making good contact with whatever it drives off, on our machine it drives off one of the carriage wheels?  Is that carriage wheel tight or sloppy loose causing the encoder to lose contact.  If that doesn’t locate your problem I think you are calling the factory on Monday for further help.


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