DawnCavanaugh

Diane,
 
From your description it sounds like we might need to replace your Crydom Relay. It acts like a little capacitor and basically stores incoming power and releases it at a steady stream to the machine. If something goes wrong with it, it can "spring a leak" for lack of a better description. Then it "leaks" a tiny burst of excess electrical power that makes the needle bang down.
 
Call our service team and we can talk to you about what needs to happen to fix that.

Dave and Quiltmomof2, 
 
I have attached three different manuals for you...the first is "Understanding the Controls" of 2013 Lifetime Warranty machines. The second is the machine's assembly manual, and the third is the "user manual"-- the one that says "Complete". That means that both assembly and operational instructions are included. I apologize, however, because I haven't had time to actually "combine" the them all into one manual just yet...I have more photos to take to complete that. So the "Complete" manual will show our previous Millennium machines in photos and button-pushing exercises. But these will get you started!
UnderstandingtheControls-LWmachines7-7-13.pdf
Millie-Freddie Assembly Manual LW 2-28-12-Reduced.pdf
Millie and Freedom Complete 7-11-12-Compressed.pdf

Dave and Quiltmomof2, 
 
I have attached three different manuals for you...the first is "Understanding the Controls" of 2013 Lifetime Warranty machines. The second is the machine's assembly manual, and the third is the "user manual"-- the one that says "Complete". That means that both assembly and operational instructions are included. I apologize, however, because I haven't had time to actually "combine" the them all into one manual just yet...I have more photos to take to complete that. So the "Complete" manual will show our previous Millennium machines in photos and button-pushing exercises. But these will get you started!
UnderstandingtheControls-LWmachines7-7-13.pdf
Millie-Freddie Assembly Manual LW 2-28-12-Reduced.pdf
Millie and Freedom Complete 7-11-12-Compressed.pdf

Dave and Quiltmomof2, 
 
I have attached three different manuals for you...the first is "Understanding the Controls" of 2013 Lifetime Warranty machines. The second is the machine's assembly manual, and the third is the "user manual"-- the one that says "Complete". That means that both assembly and operational instructions are included. I apologize, however, because I haven't had time to actually "combine" the them all into one manual just yet...I have more photos to take to complete that. So the "Complete" manual will show our previous Millennium machines in photos and button-pushing exercises. But these will get you started!
UnderstandingtheControls-LWmachines7-7-13.pdf
Millie-Freddie Assembly Manual LW 2-28-12-Reduced.pdf
Millie and Freedom Complete 7-11-12-Compressed.pdf

Dave and Quiltmomof2, 
 
I have attached three different manuals for you...the first is "Understanding the Controls" of 2013 Lifetime Warranty machines. The second is the machine's assembly manual, and the third is the "user manual"-- the one that says "Complete". That means that both assembly and operational instructions are included. I apologize, however, because I haven't had time to actually "combine" the them all into one manual just yet...I have more photos to take to complete that. So the "Complete" manual will show our previous Millennium machines in photos and button-pushing exercises. But these will get you started!
UnderstandingtheControls-LWmachines7-7-13.pdf
Millie-Freddie Assembly Manual LW 2-28-12-Reduced.pdf
Millie and Freedom Complete 7-11-12-Compressed.pdf

Check the encoder wheel on the rear of the carriage. Make sure it is making firm contact with the larger wheel. You can adjust it by loosening the bolt that travels through the large wheel and up into carriage. Grasp the encoder box and push the entire box such that you draw the little rubber wheel closer to the larger wheel. Hold it in place while you tighten the bolt back up. (it helps to have two people...one to squeeze the encoder and the other to tighten the bolt.)