Sandra Darlington Posted March 12, 2012 Report Share Posted March 12, 2012 About 5 weeks ago I started having tension problems and was not able to fix it, even after all the wonderful suggestions I received on the forum and some phone calls, and some e-mails from Dawn. So, I decided to send it to the factory for a "spa" treatment. My Liberty had never been serviced in the 4 years that I've been quilting on her, so it was time. I got it back from the factory on Thursday and then on Friday I received a call from Dave Jones saying he could stop by with DeLoa on Monday morning to do the service call that had been scheduled for after MQX. Awesome! Even though I didn't need work done on the Liberty now, I had him come and install it for me. I'm so glad I did because my table was really out of whack and my bars were not at the right height, either. Dave worked for a couple of hours while I chatted with DeLoa, then DeLoa gave me a 1:1 mini class on adjusting my tension. What a fabulous day!!! Thank you Amy (at the factory) and Dave & Deloa. I just quilted a Batman quilt for a 4 year old boy and the machine moved so nicely. Everything was level and the new M&M wheels are so smooth. I am a very happy camper just now. Link to comment Share on other sites More sharing options...
connieb Posted March 12, 2012 Report Share Posted March 12, 2012 Link to comment Share on other sites More sharing options...
LibbyG Posted March 12, 2012 Report Share Posted March 12, 2012 Sandra, I'm glad to hear that you're up and running again. You'll probably feel a lot better now that the bars are at the right height. Link to comment Share on other sites More sharing options...
Sandra Darlington Posted March 12, 2012 Author Report Share Posted March 12, 2012 Yes!!! I love it again. Link to comment Share on other sites More sharing options...
Guest Linda S Posted March 13, 2012 Report Share Posted March 13, 2012 Yeah! That sounds like a super day. Link to comment Share on other sites More sharing options...
Sandra Darlington Posted March 13, 2012 Author Report Share Posted March 13, 2012 ;) Link to comment Share on other sites More sharing options...
DawnCavanaugh Posted March 13, 2012 Report Share Posted March 13, 2012 We so love happy campers at APQS!!!! Link to comment Share on other sites More sharing options...
Sandra Darlington Posted March 13, 2012 Author Report Share Posted March 13, 2012 Thanks so much for all of your help, Dawn. Yes, I am a very happy camper. Please tell Amy thank you for me, too. Link to comment Share on other sites More sharing options...
Quilting Heidi Posted March 13, 2012 Report Share Posted March 13, 2012 I've got to get my machine in for a spa treatment. I just need some down time to do it!No doubt with Amy, Dave and Deloa that you have a sweet ride. Link to comment Share on other sites More sharing options...
Sandra Darlington Posted March 13, 2012 Author Report Share Posted March 13, 2012 Heidi, you are so right! I'm soooo glad I did the "combination" (Amy & Dave and DeLoa) service. It was worth every penny. Link to comment Share on other sites More sharing options...
NollR Posted March 13, 2012 Report Share Posted March 13, 2012 My Millie is out in Iowa now getting the "spa" treatment - I know it will be worth it! And I just got the new carriage with the edgerider wheels on my Lenni. Didn't really get a chance to try it yet - soon! It's so nice to have your machine all serviced and ready to go again!!! Link to comment Share on other sites More sharing options...
CrazyAboutQuilting Posted March 13, 2012 Report Share Posted March 13, 2012 Sandra, so glad to hear that your Liberty is working like a charm again! Can't wait to see some new pictures soon.... Link to comment Share on other sites More sharing options...
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