Running at Max Speed - 2008 Milli

[longarmlisa]

When I turn on the stitch regulator and begin to sew (stitch length set to 10) all of a sudden the machines goes into hyper-sew and breaks the thread. This is a 2008 Milli and has only been used for one other quilt to date. HELP PLEASE!

[smorris]

Hi Lisa

You need to talk to Amy about this. She will know what needs to be done.

Sue in australia

[longarmlisa]

Who is Amy?

[smorris]

Hi Lisa

Amy is one of the tech support team - ([email protected]), or you could also call Mark ([email protected]). They will know what to do.

Sue in Australia

[longarmlisa]

Sue:

Thanks you so much! I am just a bit frustrated with the whole thing.

Lisa Miinch

Prior Lake, Minnesota

[smorris]

Hi Lisa

I can understand your frustration and don't these things always happen at the worst times. The guys at tech support are amazing though and I am sure they will get you up and running as quickly as possible.

Best wishes

Sue in Australia

[longarmlisa]

Sue,

Thanks for your help. I think you are right, I will just leave if for the experts. I forwarded them an e-mail and will wait for a response. Meanwhile, back to piecing. Happy quilting!

Lisa

[Primitive1]

Hi Lisa,

I just had this same problem with my used 2007 Millie, I called Amy at APQS and she sent me new circuit boards for my machine. She said they were having some issues with static electricity causing that problem. I replaced both the mother and daughter boards and she also had me put some washers on the screws on both handles. This seems to have corrected the problem as it is running fine now.

Vicki

[longarmlisa]

Thanks for the info. I am waiting for a response from Amy.