Quiltinglady63 Posted May 6, 2007 Report Share Posted May 6, 2007 hi I'm having trouble with our compuquilter it will not jog to the position I want it to go . It keeps coming up with a error box the needle is not in the up position, we tryed to row the wheel and the needle is up and the machine goes crazy and runs by itself.please help if you can. Link to comment Share on other sites More sharing options...
smorris Posted May 6, 2007 Report Share Posted May 6, 2007 Hi Quiltinglady 63 I think you have three problems here. Do you mean the CQ will not jog the number of inches you tell it to or do you mean it won't jog at all. If it won't jog at all make sure the num lock light is on and don't click on jog on the screen just use the keyboard number keys to move the number of inches on the screen. If the "needle not in the up position" message comes on it can be two things, the quilting machine needle positioner is out a bit or, you need to adjust the settings in the CQ system set up page. Turn your machine on, and let it run for 5 minutes by itself and if the needle positioner is really slow when you press it, then its a milli adjustment. Check in with Stan for the system set up page adjustment. If you don't want to mess with any of that just now, just hit enter on the keyboard when that message comes up and you can carry on stitching. Don't try to get the needle in the up position by hand, its really hard to find the right spot. If the machine runs when you don't expect it to, especially if thats when you first turn it on make sure you turn it off in the exact order the screeen tells you to and then turn it on in that order. I always wait until I see the Set-up page in Compuquilter before I turn on the machine and set the run/stop. Another time the machine might seem to run by itself is if you accidentally brush against one of the handle buttons. I usually have my handles in the fully up position and this doesn't happen. If all else fails, turn of everything in the correct order. Unplug the machine and computer from the power and wait three minutes then start again. Good luck. Do you know about the sd-stitches chat forum, Stan and Dee Dee run it and they are always reading it to help with problems. Best wishes sue in Australia Link to comment Share on other sites More sharing options...
Quiltinglady63 Posted May 6, 2007 Author Report Share Posted May 6, 2007 Sue,thanks for the infor. but nothing helps has there been any updates after may 06 I quess I will try unplugging everything thanks again. Link to comment Share on other sites More sharing options...
smorris Posted May 6, 2007 Report Share Posted May 6, 2007 Hi Quiltinglady63 Yes there have been so you should contact Stan and he'll email it to you. Sue in Australia Link to comment Share on other sites More sharing options...
John Mitchell Posted May 6, 2007 Report Share Posted May 6, 2007 The latest software is Dec 06. John Link to comment Share on other sites More sharing options...
Quiltinglady63 Posted May 7, 2007 Author Report Share Posted May 7, 2007 hey we finally got it to do two rows and then on the third row and then it would not jog to the point we wanted it to and a error box popped up that sayed needle is not in the up position. What are we doing wrong . Link to comment Share on other sites More sharing options...
John Mitchell Posted May 7, 2007 Report Share Posted May 7, 2007 If the needle is in the up position click OK and continue. If the needle is truely in the up position lights 3 and 5 on the left bank (Millie) will be lit. If it is in the up position you may need to speed up the needle up/down adjust the screw #8 CCW or you may need to change the time the CQ waits to check the needle up on the setup screen. John Link to comment Share on other sites More sharing options...
Quiltinglady63 Posted May 7, 2007 Author Report Share Posted May 7, 2007 How do you get the new up dates for the CompuQuilter if its not hook up to the Internet, an Thanks for everyones help. Link to comment Share on other sites More sharing options...
countrylanequilting Posted May 7, 2007 Report Share Posted May 7, 2007 We use a flash drive on our main office computer to download the latest information. This is then taken to the CQ computer and loaded. These can be purchased a almost any store that handles computers. You can get a flash drive/stick with plenty of memory for this purpose without spending much! Stan HIGHLY recomends that you NOT connect your CQ computer to the internet OR add any other programs to that computer. It needs to be kept ONLY for using your CompuQuilter programs! Link to comment Share on other sites More sharing options...
Quiltinglady63 Posted May 7, 2007 Author Report Share Posted May 7, 2007 What size of flash drive do I need to get . Thanks Link to comment Share on other sites More sharing options...
fastazzu Posted May 7, 2007 Report Share Posted May 7, 2007 Sue, I couldn't help but notice what you are holding. Is it a Pet? I wish we could have those in Kentucky, they are so cute. I've wanted one since I was a very shall child. Of Course that was a million years ago. LOL Thank you Donna Link to comment Share on other sites More sharing options...
John Mitchell Posted May 7, 2007 Report Share Posted May 7, 2007 Quiltinglady63, you didn't give your name. I have sent you the link for the latest software via email. John Link to comment Share on other sites More sharing options...
Quiltinglady63 Posted May 7, 2007 Author Report Share Posted May 7, 2007 Thanks John, I still need to know what size of flash drive I need to get . Thanks Again Brenda Phillips Link to comment Share on other sites More sharing options...
John Mitchell Posted May 7, 2007 Report Share Posted May 7, 2007 The file is not large, I think Janet is using a 256K drive but now 1 or 2 GB is the norm. Just about anything should work. John Link to comment Share on other sites More sharing options...
BarbWetzel Posted May 8, 2007 Report Share Posted May 8, 2007 Hey John... My needle say the same thing.. I usually adust it to both lights being light up and then it works. It seems to be less and less. I ran into another issue recently... I went to wind a bobbin to not find my bobbin winder on the side of the machine. I call Jim Caldenberg, he said he didnt't remember taking if off.. but I am sure it is not on there anymore. Barb Wetzel Ivy Corner Quilting.. Link to comment Share on other sites More sharing options...
John Mitchell Posted May 8, 2007 Report Share Posted May 8, 2007 What???? You?re on board bobbin winder disappeared. Link to comment Share on other sites More sharing options...
smorris Posted May 8, 2007 Report Share Posted May 8, 2007 Hi Donna It is a koala and they are not allowed to be kept as pets, in fact they can get quite nasty. We visited an animal park recently in Queensland and this one was very tame. Sue in Australia Link to comment Share on other sites More sharing options...
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