Thread stuck in hook race

[loretta]

I have an ultimate II i bought used.  The thread is caught in the hook and I can't turn the flywheel, I cannot pull the thread out.  Would a WD40 fix this problem or is it a harder fix?

 

Thanks

[srichardson]

It may do the trick.  Give it a good soaking and see if that does it.

Good luck and enjoy your new to you machine.

[jimerickson]

Try cutting the thread, strand by strand, or as much as you can each time.  Pull each thread you cut out until the clog is removed.  Good luck.  Jim 

PS: the last resort would be to remove the hook assembly from the machine.  If you do that, you'll have to re-time the machine after the clog is removed.  It's difficult to loosen the screws that hold the hook in place if you can't rotate the hook (turn the flywheel)  A lot of folks are afraid to do this, but if you're serious about long arm quilting, it's something you really should learn how to do.  One more step to mastering the trade.