longarmlisa Posted June 6, 2012 Report Share Posted June 6, 2012 THANK YOU ALL!!!! So I decided to charge a $50.00 rush fee. I called her in advance and told her the cost would be approx. $221.00 based on the size she quoted. She said she EXPECTED to pay additional money and was fine w/thate. She dropped it off at 5:30 p.m. last night, I was done by 9:30 p.m. I did a nice feather panto at her request and even squared it up so she would just have to put on the binding. Final cost was $199.30 (it was a little smaller than she said. YIPPEE. Lisa Link to comment Share on other sites More sharing options...
o2b Quilting Posted June 6, 2012 Report Share Posted June 6, 2012 I love happy endings!! Link to comment Share on other sites More sharing options...
LauraJ Posted June 6, 2012 Report Share Posted June 6, 2012 Yay - Happy you and happy customer. Can't ask for more than that. Good going. Link to comment Share on other sites More sharing options...
LibbyG Posted June 6, 2012 Report Share Posted June 6, 2012 Thanks for letting us know that everything turned out OK. Link to comment Share on other sites More sharing options...
Guest Linda S Posted June 6, 2012 Report Share Posted June 6, 2012 Good for you! Link to comment Share on other sites More sharing options...
LFQuilts Posted June 6, 2012 Report Share Posted June 6, 2012 Lisa, Congrats on sticking to your guns and charging the rush fee. It's wonderful that your customer was already 'educated' and expecting to pay more. It was nice of you to square things up for her as well. Now that you've charged a rush fee once, you should have less trouble doing so in the future. Lynn Link to comment Share on other sites More sharing options...
WestieMom Posted June 6, 2012 Report Share Posted June 6, 2012 I love happy endings too. Thanks for starting this thread! It's great that everyone shares so much and we can learn from each other. Link to comment Share on other sites More sharing options...
Quilting Heidi Posted June 6, 2012 Report Share Posted June 6, 2012 Sounds like it turned out great! Good for you for sticking to your guns. Link to comment Share on other sites More sharing options...
quiltmonkey Posted June 7, 2012 Report Share Posted June 7, 2012 Everyone is happy so that is good. Thanks for letting us know. Link to comment Share on other sites More sharing options...
Sandra Darlington Posted June 7, 2012 Report Share Posted June 7, 2012 . I'm glad it worked out so well. Link to comment Share on other sites More sharing options...
Linda G. Craig Posted June 7, 2012 Report Share Posted June 7, 2012 Handled like a pro! Awesome results! :cool: Link to comment Share on other sites More sharing options...
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