skg55 Posted October 25, 2017 Report Share Posted October 25, 2017 Does anyone travel to service machines.... We have a few longarm quilter in the Black Hills area that would be interested in having Spa treatments for our APQS's At one time I had read that David ????? might do that but I didn't write anything down nor do I remember a last name. Any help would be appreciated Thanks Sue Link to comment Share on other sites More sharing options...
barbm Posted October 25, 2017 Report Share Posted October 25, 2017 Dave Jones has been known to travel to service or deliver machines, Sue, but right now there's some concern about his ability to deliver what he promises. There are several of us that are willing to travel to do Machine Services - I've been to Alaska once and Hawaii several times to do service and training for APQS owners. There are others, as well. If you're a member of the We Love APQS Facebook group, that would be an excellent place to ask for traveling servicefolks - it's watched more diligently by reps than this forum is! dbams 1 Link to comment Share on other sites More sharing options...
D.J. Posted March 26, 2019 Report Share Posted March 26, 2019 Looking for help with freedom with intelliquilter. Problem. Thread breaking after only sewing about 6-8 stitches. Have changed needles ajusted tention changed bobbins changed thread cleaned machine oiled. Have done all I know how to do. Link to comment Share on other sites More sharing options...
barbm Posted March 26, 2019 Report Share Posted March 26, 2019 D.J., got to Facebook and find the We Love APQS page - post your problem there and you'll get a lot of specific help, from techs AND from users, including some with IQ. It's a much more immediate response than the forums here. Or you can call APQS Service on the toll-free phone line and they can walk you through diagnosing your problem. Link to comment Share on other sites More sharing options...
Gator Posted March 27, 2019 Report Share Posted March 27, 2019 DJ, what type of thread are you using and size of your needle? Link to comment Share on other sites More sharing options...
D.J. Posted March 27, 2019 Report Share Posted March 27, 2019 I have tried Omni, so fine and bottom line. Needle size 18. I have tried different bobbins and threads. Played with tension cleaned machine and oiled, also changed needles. yesterday took computer off and did manual, seemed to work fine. Called intelliquilter and small battery needed to be replaced have not tried again today , must install battery and redo settings. Link to comment Share on other sites More sharing options...
lkl Posted March 30, 2019 Report Share Posted March 30, 2019 DJ Have you tried using a new bobbin case? Over time, from use or if you have dropped it, the bobbin case can warp. Leslie Link to comment Share on other sites More sharing options...
D.J. Posted March 31, 2019 Report Share Posted March 31, 2019 I will try the new bobbin case. Thank you Link to comment Share on other sites More sharing options...
D.J. Posted June 2, 2019 Report Share Posted June 2, 2019 On 10/25/2017 at 10:17 AM, skg55 said: Does anyone travel to service machines.... We have a few longarm quilter in the Black Hills area that would be interested in having Spa treatments for our APQS's At one time I had read that David ????? might do that but I didn't write anything down nor do I remember a last name. Any help would be appreciated Thanks Sue I also have needed service for my freedom machine and can not find anyone. Rapid City. Link to comment Share on other sites More sharing options...
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