Heather Hodson Posted May 3, 2013 Report Share Posted May 3, 2013 A quick note in thanks to APQS , with special thanks to AMY in service. i was becoming very frustrated when I could not correct the stitch skipping on my Millie; a call to Amy and with patient step by step instructions I corrected the encoder wheels and hook & needle adjustment . My "Millie" now runs beautifully and NO skipped stitches. I can now relax and enjoy my weekend. Thanks again for the great service ! Heather Link to comment Share on other sites More sharing options...
Beachside Quilter Posted May 3, 2013 Report Share Posted May 3, 2013 Yeah!! So glad you got your problem sorted out, Heather! Amy is the bestest!! Link to comment Share on other sites More sharing options...
oireachtas Posted May 3, 2013 Report Share Posted May 3, 2013 So glad you can look forward to frustration free stitching. Claire Link to comment Share on other sites More sharing options...
DawnCavanaugh Posted May 3, 2013 Report Share Posted May 3, 2013 Hooray! Glad you're back in business Heather! Amy is fabulous. Link to comment Share on other sites More sharing options...
Sheri Butler Posted May 4, 2013 Report Share Posted May 4, 2013 She's the BEST! And Kudos to miss Dawn as well! They both have responded to my need here this past week. We are so fortunate to have APQS machines...arent we?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! To re-quote and re-word Chevy Chase's line in Nat'l Lampoons Vacation.... REAL Customer Service Eddy?.....Noth'n but the BEST Clark!! Link to comment Share on other sites More sharing options...
CindyT Posted May 4, 2013 Report Share Posted May 4, 2013 Yep, Amy's been a busy gal this week as I've also been in contact with her on my stitch regulator and sluggish movement of machine head. Fingers crossed that I can follow her instructions and be a happy camper again. Can't beat APQS Customer Service or machines! Link to comment Share on other sites More sharing options...
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