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barbm

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  1. Upvote
    barbm got a reaction from Gail O in Skipped stitches   
    First, you need to determine if you're seeing "skipped" stiches or "long" stitches, as they have different causes.  True skipped stitches have needle holes underneath the long stitches - the needle has gone down through the sandwich but failed to catch the bobbin thread and make the stitch.  Long stitches are an encoder issue - there are no needle holes under the long pieces of thread.
    For long stitches, you can evaluate which encoder is causing the issue by testing on a practice sandwich - stitch side-to-side for a while, then front-to-back for a while.  Side-to-side stitching uses the carriage encoder, at the back of the machine.  Front-to-back stitching used the encoder on the head axle.  You can check that your encoder wheel is making good contact with your machine wheels - if it's not, the electronics inside the head aren't being told that the machine has moved, hence the long stitches.  If you get long stitches in both directions, you may have a problem in some of your wiring or with the circuit boards inside the machine.  Time to call AP service!
    For skipped stitches, check that your needle isn't in backwards, is inserted all the way up in the needle bar, isn't turned too far from front.  If all those check out, it may be a timing issue.  Go through the steps in the manual for checking the timing.
    Actually, the first thing to do is ask yourself, "What did I just change?" to see if you can narrow down what might have caused the problem to begin with....
  2. Upvote
    barbm got a reaction from HeidiP in Skipped stitches   
    First, you need to determine if you're seeing "skipped" stiches or "long" stitches, as they have different causes.  True skipped stitches have needle holes underneath the long stitches - the needle has gone down through the sandwich but failed to catch the bobbin thread and make the stitch.  Long stitches are an encoder issue - there are no needle holes under the long pieces of thread.
    For long stitches, you can evaluate which encoder is causing the issue by testing on a practice sandwich - stitch side-to-side for a while, then front-to-back for a while.  Side-to-side stitching uses the carriage encoder, at the back of the machine.  Front-to-back stitching used the encoder on the head axle.  You can check that your encoder wheel is making good contact with your machine wheels - if it's not, the electronics inside the head aren't being told that the machine has moved, hence the long stitches.  If you get long stitches in both directions, you may have a problem in some of your wiring or with the circuit boards inside the machine.  Time to call AP service!
    For skipped stitches, check that your needle isn't in backwards, is inserted all the way up in the needle bar, isn't turned too far from front.  If all those check out, it may be a timing issue.  Go through the steps in the manual for checking the timing.
    Actually, the first thing to do is ask yourself, "What did I just change?" to see if you can narrow down what might have caused the problem to begin with....
  3. Upvote
    barbm reacted to APQS in Yay!!!!   
    Signatures are back!
  4. Upvote
    barbm reacted to NHDeb in New Owner Class?   
    Thanks - I'm in NH and purchased direct from APQS after attending a road show in Maine, I didn't deal with a local rep, actually not sure if there is more than 1 rep in my whole state! :-D  Will check out the website and see what I can learn.
  5. Upvote
    barbm got a reaction from NHDeb in New Owner Class?   
    Deb, you get a free Beginner's Class with the purchase of your new machine.  Check out the Event Schedule on the APQS website - you'll see info on Beginner's Classes in various parts of the PQS universe.  You may take your class from most any APQS Rep - or you can go to Des Moines and take it with Dawn Cavanaugh!  Check with the Rep that helped you with your purchase - he or she may have a class scheduled in the near future.  Congrats, and welcome to the family!!
  6. Upvote
    barbm got a reaction from Battynurse in Still having problems   
    You shouldn't have ANY problem using MagnaGlide bobbins, battynurse - they are designed for use in our machines and cause no problems at all for us.
  7. Upvote
    barbm got a reaction from HeidiP in Still having problems   
    You shouldn't have ANY problem using MagnaGlide bobbins, battynurse - they are designed for use in our machines and cause no problems at all for us.
  8. Upvote
    barbm reacted to HeidiP in Still having problems   
    I feel for you. I could replace your needle bar but if you send it in, Amy and Angie will check things we don't do in the field. They are very thorough.
    Have you thought about making a trip to the APQS Showroom? It could be a fun trip! I want to go back when I have time to see more of the area. It's a bit hot right now.
  9. Upvote
    barbm got a reaction from HeidiP in Still having problems   
    To check the shaft, pull on the hook assembly - it moves a little in rotation, but it shouldn't move front to back.  If it does move that way, Angie and Amy can walk you through tightening it up.
  10. Upvote
    barbm got a reaction from Bonnie in Ok in Still having problems   
    It sounds like you've checked and rechecked everything, but obviously, something is still not right. I'm assuming you've opened up the left-hand side of the head and taken a good look around? The screw that holds the clamp onto the needle bar should be "He-Man" tight, not just snug, otherwise the needle bar can indeed slip. That would be one thing to check.
    Can you post a photo of the inside of your head and a photo of your timing (the hook as it meets the needle) for us? We might be able to help more if we could see what you're seeing.
  11. Upvote
    barbm got a reaction from Bonnie in Ok in Still having problems   
    Another thing to check is something that I'm sure Angie and Amy asked about - the needle bar and bushings. If you can move the needle bar side to side or back to front, even the slightest, your bushings and needle bar may need to be replaced due to age and wear. If the bushings have gotten loose, your needle wouldn't hit the hook in the same place each stroke, which could cause your issues.
  12. Upvote
    barbm reacted to Clh319 in Threading new Millie   
    Thanks for your help, Barb.  Turns out it wasn't a threading problem after all.  The back panel of the machine is defective, and they are sending me a new one.  We were able to FaceTime with Amy and she was awesome. 
  13. Upvote
    barbm got a reaction from dbams in Flatlining on back of quilt intermittently   
    Yup!
  14. Upvote
    barbm got a reaction from Bertwood in Vertical Drag on Millennium   
    Okay, this might be a dumb question, since you said you removed EVERYTHING having to do with Quilt Path: is your QP clamp engaged with the belt on the carriage???
  15. Upvote
    barbm got a reaction from Bertwood in Vertical Drag on Millennium   
    Janice, it sounds like you've checked everything we would all check. Please don't worry about bothering Amy - or any of the other fine folks in APQS Service - that's why they're there! Send an email to service@apqs.com, outlining everything you listed above and they'll get you fixed up. Do you have any APQS Reps close to you, just in case this needs some hands-on checking?
  16. Like
    barbm got a reaction from dianne31331 in Need help...Trouble controlling machine.   
    You should be able to adjust your M&M wheels so that you have a nice smooth ride. I've added a post from a much earlier thread that may help you to properly adjust your wheels.  It may also be that you have one or more wheels that have bad bearings - call Amy at APQS Service, she can help you figure that one out.  You should NOT have this much trouble moving your machine!  And never feel like you are bothering anyone here - that's what this forum is for.
    Proper Wheel Adjustment.pdf
  17. Upvote
    barbm got a reaction from CyndiC in Need help...Trouble controlling machine.   
    You should be able to adjust your M&M wheels so that you have a nice smooth ride. I've added a post from a much earlier thread that may help you to properly adjust your wheels.  It may also be that you have one or more wheels that have bad bearings - call Amy at APQS Service, she can help you figure that one out.  You should NOT have this much trouble moving your machine!  And never feel like you are bothering anyone here - that's what this forum is for.
    Proper Wheel Adjustment.pdf
  18. Upvote
    barbm got a reaction from Sheri Butler in Need help...Trouble controlling machine.   
    You should be able to adjust your M&M wheels so that you have a nice smooth ride. I've added a post from a much earlier thread that may help you to properly adjust your wheels.  It may also be that you have one or more wheels that have bad bearings - call Amy at APQS Service, she can help you figure that one out.  You should NOT have this much trouble moving your machine!  And never feel like you are bothering anyone here - that's what this forum is for.
    Proper Wheel Adjustment.pdf
  19. Upvote
    barbm got a reaction from RitaR in Need help...Trouble controlling machine.   
    You should be able to adjust your M&M wheels so that you have a nice smooth ride. I've added a post from a much earlier thread that may help you to properly adjust your wheels.  It may also be that you have one or more wheels that have bad bearings - call Amy at APQS Service, she can help you figure that one out.  You should NOT have this much trouble moving your machine!  And never feel like you are bothering anyone here - that's what this forum is for.
    Proper Wheel Adjustment.pdf
  20. Upvote
    barbm reacted to mamaahma in Need help...Trouble controlling machine.   
    I got my milli at the same time you did, and also put the M&M wheels on.  I am able to do feathers quite easily, and the more I do them, the better they get.  No one should be in tears over their machine - they are too much fun for that!  I agree with Barb - look over the download, and if it isn't what you need, call Amy.  She knows these machines inside and out and is SO helpful.  I guarantee between the forum, Barb and Amy you will be feathering in no time!
  21. Upvote
    barbm got a reaction from The Reel McCoy in Missed stitches on top , help   
    If you're getting long stitches, and both directions, it sounds like you may have an electrical problem in the stitch encoder circuit - Amy is the only one able to help with that.  It's an outside possibility that both of your little rubber encoder wheels have moved out of adjustment - check that they are snug against the machine wheels, just in case.  Otherwise, are you able to quilt in manual mode?  I know it's not the best solution, but it might get you through until Monday.....
  22. Upvote
    barbm got a reaction from The Reel McCoy in Missed stitches on top , help   
    Jo, if you're already working with Amy on it, then you have the best service person in your corner!!  Not sure I understand what you mean by "if you ease the top thread through it forms the stitch."  What  year is your Millie?  If it's newer and has the thread break sensor, the thread path may be different than older models. 
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