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barbm

Dealer
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  1. Upvote
    barbm reacted to ffq-lar in APQS Northwest!   
    I just received the email from Jim about the newest APQS store opening in the Seattle area. Congratulations Barb Mayfield for opening APQS Northwest! I'm so excited for you and can't wait to see the store!
  2. Upvote
    barbm reacted to kkey1030 in The Dove Emblem on APQS Machines   
    I used to have a bible cover with the exact same dove symbol on it.  Every time I see it I start humming gospel choruses from the 1970's.
  3. Upvote
    barbm got a reaction from Beachside Quilter in ENCODER   
    You can call me anytime this weekend at (509) 671-1467 and I'll do my best to walk you through the process, once we figure out where the new encoder board goes.
  4. Upvote
    barbm reacted to KathiL in Thank you, WONDERFUL service   
    Service department thank you so much! I was so frustrated and on my last nerve and you talked me through the replacement of the tensioner!
    I FINALLY removed the slanted cover! Once I bent the wings and it was hanging by the "stuck" screw, I kept turning and turning until the screw came out. The stuck screw had a nick in the thread and I have a feeling it would never have in-screwed.
    Thank you for all your patience and time.
    Kathi
  5. Upvote
    barbm reacted to Cagey in Changing the needle bar   
    Queenanne
     
     
     
     
     
     
    A tap is a device like a drill bit to either cut initial threads, clean up slightly damaged threads in a hole, or to cut new larger diameter threads in a stripped out hole.
     
    A die is used to cut or clean up the threads of a screw.  Thus you buy a tap and die set to work with both the screw hole and the screw.
     
    Here is YouTube link to see  a tap in action.  https://www.youtube.com/watch?v=U5QU_3qUigk
     
    You can clean up your threads on your APQS by taking a new needle bar screw, and screwing it into the hole on the opposite side you normally use.  Gently turn the screw so it passes completely through the entire needle bar.  This should clean up those outside threads on the needle bar you normally have the screw in.  You can put a little oil on the screw to help pass through the needle bar.  Just to note, I say use a new needle bar screw for if you use an old screw with slightly damaged threads, you may mess up the screw hole threads.  
     
    I would also suggest that when you change needles, that after loosening the needle bar screw you turn it just enough to allow the needle to be removed.  Then after inserting the new needle, instead of using a screwdriver to initially tighten the screw, use your fingers.   Once the screw cannot be tighten further with your fingers, then use the screw driver to secure the needle .  
     
    I would hazard to guess that the needle bar screw hole is stripped out when someone almost completely unscrews the needle bar screw, and then with the screw not completely aligned in the hole uses a screwdriver to tighten it down.  The threads of the screw start cutting new threads or more correctly strip out the old threads of the needle bar.  The threads inside the needle bar are not that deep, nor are the threads on the screw all that tall, so they are both easily damaged.  I am not sure how the suggested hex screw removes these issues, except that the hex driver may hold the screw so that it is easier to properly aligned with the screw hole.  It seems to be the one common weakness of the APQS system.  Though an easy one to hopefully not endure.   
     
    I hope this answers your question.  Take care, and have a wonderful day.
     
    Cagey
  6. Upvote
    barbm reacted to cathyh in Changing the needle bar   
    Success!!!
    Amy let me know that needle bars and bushings come as a matched set, so I needed to replace the bushings as well as the needle bar. Since that meant waiting until I could get some help taking my machine off the table, I decided to try Marti's suggestion of re- tapping the hole on my old needle bar. I went to 6-32 and got some hex set screws in that size. Thanks for the suggestion Marti, and thanks to Jim also for suggesting the hex screw, much easier to tighten.
    Timing was next - not sure why I was so worried! Well it was very hard to see, even with a magnifying glass, but apparently I saw well enough- sewing beautifully now, I hope it lasts!!
    Thanks all, for the moral support!!
  7. Upvote
    barbm reacted to quiltmonkey in The APQS Family is the best!   
  8. Upvote
    barbm reacted to The Quilted Petal in The APQS Family is the best!   
    Ditto ditto ditto!!! Everything Heidi and Barb said was true for me as well.  I've actually already used information I learned twice since I've been home in troubleshooting customer issue over the phone.  Only a minor adjustment was needed... happy dealer... happy customer!
     
    Enjoyed meeting new friends from across the country and loved getting to know the APQS staff.  (I know the AP stands for American Professional, but it could easily stand for AWESOME PEOPLE as well!)
  9. Upvote
    barbm got a reaction from quiltmonkey in The APQS Family is the best!   
    I totally agree with Heidi!!  We were indeed treated like royalty!  But I think I left my brain in a puddle on the factory floor on Saturday afternoon..... And there's a test coming!!
     
    Whether you're an owner or an APQS representative, if you get the opportunity to attend classes in Iowa, it's worth dropping everything to get there!  I've been selling and servicing APQS machines for seven years, and I learned so many things this past week....
     
    Thank you, thank you, thank you, Dawn, Amy, and Angie (our primary APQS "angels") for everything you did for us during our visit!!! :P :P And thank you, APQS, for the opportunity!!
  10. Upvote
    barbm got a reaction from Longarm quilter in The APQS Family is the best!   
    I totally agree with Heidi!!  We were indeed treated like royalty!  But I think I left my brain in a puddle on the factory floor on Saturday afternoon..... And there's a test coming!!
     
    Whether you're an owner or an APQS representative, if you get the opportunity to attend classes in Iowa, it's worth dropping everything to get there!  I've been selling and servicing APQS machines for seven years, and I learned so many things this past week....
     
    Thank you, thank you, thank you, Dawn, Amy, and Angie (our primary APQS "angels") for everything you did for us during our visit!!! :P :P And thank you, APQS, for the opportunity!!
  11. Upvote
    barbm got a reaction from HeidiP in The APQS Family is the best!   
    I totally agree with Heidi!!  We were indeed treated like royalty!  But I think I left my brain in a puddle on the factory floor on Saturday afternoon..... And there's a test coming!!
     
    Whether you're an owner or an APQS representative, if you get the opportunity to attend classes in Iowa, it's worth dropping everything to get there!  I've been selling and servicing APQS machines for seven years, and I learned so many things this past week....
     
    Thank you, thank you, thank you, Dawn, Amy, and Angie (our primary APQS "angels") for everything you did for us during our visit!!! :P :P And thank you, APQS, for the opportunity!!
  12. Upvote
    barbm reacted to HeidiP in The APQS Family is the best!   
    I just returned from Iowa where I was treated like royalty by the staff at the APQS Showroom in Des Moines and the APQS factory at Carroll. I'm in awe at the opportunities and training provided for us by Tony, Dawn, Amy, Angie, Mike and others. I personally saw the care, craftsmanship and quality that goes into APQS machines. From engineering and the birthing room through calibrating stitch length to packaging for shipping, from sales and accounting to repairs, I experienced good people who were obviously loved and valued by the company they work for.
    While in Des Moines I had the opportunity to audit a Beginner and Advanced Beginner class taught by Dawn. She is an awesome teacher! If you ever have an opportunity to take a class from her, I highly recommend it. Everyone, including dealers who were able to audit the classes, left with resources and a better understanding of achieving that perfect stitch quality that APQS machines can provide.
    While in Carroll, Dawn and Amy gave us an understanding of the parts and repair of current and vintage machines and Quilt Path. They taught us the tricks of the trade as we were guided through trouble shooting and repairing or replacing the needle bar and bushings, changing out the hopping foot, rocker assembly, hook assembly, cleaning the drive shaft, circuit boards, motor armature and replacing the motor brushes, changing out washers and adjusting the thread cutter, cleaning and packing the gear box and timing, timing and timing machines. And that's not a complete list!
    Mike, APQS engineer and inventor of the M&M wheels we all love, taught us about the electrical components and protecting our machines from fluctuation in power supply.
    Everyone was so generous with their time, resources and an abundant supply of chocolate! It was truly a privilege experience!
    With no time for sight seeing, I may just need to make another trip to Iowa!
  13. Upvote
    barbm reacted to mlsa3 in The Dove Emblem on APQS Machines   
    I haven't asked a question in a few days so while waiting for "her highness" to wake I thought I would ask a question that I've been meaning to ask for a while now.
     
    The "dove" emblem on APQS machines....does anyone know the story behind it?  Is it a Christian symbol or is it not a dove?  Being a christian it always warms my heart when I see it but then it might not have anything to do with Christianity.  And no I'm not trying to start a debate or anything on religion.
     
    I'll still love APQS no matter what the symbol stands for.  I just have a curious mind.
     
     
     
    Ok...I'm a bit slow this morning.  I did a search and found part of a thread about the dove.  Seems the original owners put it on the machines as a show of their faith....when they sold the company to 3 people part of the deal was that the dove had to stay on each machine.  I couldn't find the original posts that went more into detail but got the feeling that this company is run on Christian principles.  Just another reason I want to one day own an APQS machine.
     
     
     
     
     
    David
  14. Upvote
    barbm got a reaction from HeidiP in APQS Classes in Iowa   
    Betty, did you get the email a couple of days ago? That shows the email addresses of the reps who signed up. You already know about me and Heidi!
  15. Upvote
    barbm got a reaction from HeidiP in Thread caught inside Millennium   
    There are two ways to remove a tension assembly - the obvious way, and the right way.  The obvious way is to take it apart in pieces to get it out of the hole.  The right way (and it's in your manual except for the old, old versions) is to loosen the allen screw around the back corner from the tension assembly, then slide the entire assembly out of the hole.  No pieces to put back together....
  16. Upvote
    barbm reacted to ormondbeach in Thread caught inside Millennium   
    Thanks!
     
    I spent quite a while with a headlamp & a hemostat & I found the beginning of the thread.  From there I was able slowly unwind & unwind & unwind..... well I ended up with a very large pile of thread & a machine that works again!!!
     
    Whew- One quilt finished, now onto the next!
  17. Upvote
    barbm reacted to ffq-lar in Great quote about sharing   
    "There is always more to be gained from sharing knowledge than from hoarding it. Don't worry about people stealing your work. Worry about the moment they stop. Whenever people want what you have, regardless of the circumstances, you're doing it right."
    Marc Chernoff
     
    I love this!
  18. Upvote
    barbm reacted to Julia Rockwell in Help can't import patterns   
    I figured it out. Thank you!
  19. Upvote
    barbm reacted to HeidiP in time to receive new machine?   
    Teresa,
     
    How exciting, you may have your new Millie on Monday!  Is your room ready?  
     
    When I ordered my Millie, it was 5 days from when the freight company picked it up in Carroll, Iowa.  When she arrived in my town, the driver called to verify a good time for delivery.  I have never experienced such care as I did with my Millie delivery!  From my experience, APQS uses responsible freight companies!  When I ordered Quilt Path, APQS scheduled shipping so it would arrive on a Thursday or Friday, when I would be home to accept it.
     
    The drivers know this is special cargo.  There are warnings on the boxes:
    "Gentle Hands Please" "CAUTION Extreme Excitement Bundled Inside"
     
    One very important message will be on the top of Millie's box:
    IMPORTANT NOTICE
    "This bundle of quilting joy left our factory in PRISTINE CONDITION.  Before your delivery person leaves, please examine your package carefully.  Note any damages on the Driver's Bill of Lading.
     
    1. Do NOT sign the receipt until this is done.  Keep your copy.  If possible, photograph and damage.  Call our shipping department at 800-426-7233 to report any damage within 10 days.
     
    2. Inspect your baby immediately.  If anything is broken, bent, missing, etc., please call our Service Department at 800-426-7233 and we'll wave our magic wand and make it all better!  (Well, we're trying to get a patent on the magic wands, but until that comes through, we will fix the problem right away with mere mortal powers.  We're here to help!)
     
    I'm excited for you!  This will be a much better experience and please, after you set her up post your picture with her adorned with her beautiful red bow!
  20. Upvote
    barbm reacted to BethDurand in Help, please. Millie is not cooperating!   
    Probably not the solution to your problems, but those of us with pets have to be aware of why our machine heads are suddenly not moving as smoothly as they should.  It's because the dog is laying on the cord and holding it to the ground.  Making sure that it doesn't leap up and attack anything. Then he's so sad when I make him move.  Poor boy. He's such a helper.
  21. Upvote
    barbm got a reaction from dramaqueenB in Ruler thickness - Question!!   
    Beth, thicker shouldn't be a problem, except at the back of the hopping foot, where the shank comes out at a bit of an angle, so for ovals or circle templates, 1/2" might be too thick. But for most everything else, you should be fine.
  22. Upvote
    barbm reacted to HeidiP in Guess who is getting a new machine   
    Congratulations on the new addition to your family! I am excited for you!
  23. Upvote
    barbm reacted to Joyce in Hydraulic Lift just stopped working   
    check fuse located between switches also.
  24. Upvote
    barbm got a reaction from Luz2Quilt in Hydraulic Lift just stopped working   
    And if you don't catch 'em, check that the switch is still plugged into the hydraulic unit and that the hydraulic unit is still plugged into power.
  25. Upvote
    barbm reacted to Sallyquilt in Hydraulic Lift just stopped working   
    I had this happen to me, and after a short freak out, I found that when raising the frame I was pulling the plug out of the power cord. Solved the problem by putting the power strip on one of the many boxes I have stored under the longarm. Problem solved!
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