DL Semmens Posted January 19, 2012 Report Share Posted January 19, 2012 You remember the lady who needed the quilt done by New Years Eve for her daughters wedding? Then didn't pick it up until Jan 3. Same lady that failed to answer any of my emails or phone calls. Well she sent me an email last night. Her mother has a Harley Davidson quilt that my customer would like me to quilt. Her mother will be in town next week from Monday to Friday, and she would like me to quilt the quilt for her while she is here. Oh she wants verigated orange thread and flames. According to her mother the quilt is 95 ish wide. I don't have a quilt scheduled for next week (been a kind of slow month) my hubby says that I am crazy for even thinking about quilting it.....and he is probably right. I am going to be stubborn about it though. I've already told her that I do not have an orange verigated thread......and I'm not buying one, I really dislike verigated thread. This morning I looked at my thread and I do not have a true orange. I sent her an email and told her that I was not going to order thread for a quilt that I hadn't seen yet. I told her that I only use Sew Fine thread (not necessarily true, but I also am not going to experiment with some thread and have thread issues on her quilt) I told her that the APQS showroom did have a selection of Sew Fine Thread and they might have one of the two colors that have orange in the name. Again if she wants a special color she can drive and get it and bring it to me. SO I GUESS MY HUSBAND IS RIGHT I AM CRAZY! Link to comment Share on other sites More sharing options...
Lynne in Iowa Posted January 19, 2012 Report Share Posted January 19, 2012 Maybe they will be out of orange! Link to comment Share on other sites More sharing options...
RitaR Posted January 19, 2012 Report Share Posted January 19, 2012 May the Lord Carry you through another "Gotta have it by _______ ." quilt by the same lady you had issues with. You are braver than I with quilt unseen.. Maybe it's 96 wide, but how long is it.?? Bless you, Link to comment Share on other sites More sharing options...
ffq-lar Posted January 19, 2012 Report Share Posted January 19, 2012 Well Deb, you are setting a bad precedent but I say go ahead and quilt it if you don't have anything else going for the week. Stick to your decision about the thread--oranges are hard to use up and I never have the right shade. If she wants flames (standard Harley quilt design!) you can use red or gold. Make sure she knows how lucky she is you had an opening that week. And finally, make her pre-pay!! Yes, as you fill out the intake sheet, sweetly let her know you now required pre-payment. Don't tell her she's the ONLY one you required pre-payment from! Let her wonder..... And tell your hubby that you can't be crazy--you married HIM, didn't you!! That was a wise decision. Link to comment Share on other sites More sharing options...
JustSewSimple Posted January 19, 2012 Report Share Posted January 19, 2012 While reading this thread the first thing I thought of was making her pre-pay and then Linda said it. Great minds think...... Anyway, I'd make her pre-pay too! Link to comment Share on other sites More sharing options...
Primitive1 Posted January 19, 2012 Report Share Posted January 19, 2012 I don't know....if you don't have anything else to do and she does prepay and you think you want to take the chance of dealing with her again, then go for it....maybe this time it will turn out better? Link to comment Share on other sites More sharing options...
delld Posted January 19, 2012 Report Share Posted January 19, 2012 Listen to Linda R, she is right! Link to comment Share on other sites More sharing options...
Deb2bie Posted January 19, 2012 Report Share Posted January 19, 2012 Yup, you've just started a new year and pre payment is part of the new policies. If she has a problem then you are lucky to find out now. 5 days shouldn't make a difference!!If she doesn't have the money today, she won't have it in 5 days!!! Link to comment Share on other sites More sharing options...
Myrna Ficken Posted January 19, 2012 Report Share Posted January 19, 2012 Have her prepay and you are working her in so there is a rush fee on top of you normal fee. Remember you are a professional business and have other clients. It's your job! Link to comment Share on other sites More sharing options...
GrandmaLKB Posted January 19, 2012 Report Share Posted January 19, 2012 I see BIG RED FLAGS flying up all over this one. I'd turn her down and not go through the frustration. Mother and Daughter sound like 2 of a kind in the "ME" department. Link to comment Share on other sites More sharing options...
Corey Posted January 19, 2012 Report Share Posted January 19, 2012 Hi Deb, I would do Prepay and charge a rush fee on top of it because I could use this slow time to do some piecing and that will make her think it over and or refuse the job. Your gut feeling will guide you. Some folks just don't treat others the way they want to be treated. Corey Link to comment Share on other sites More sharing options...
quiltmonkey Posted January 19, 2012 Report Share Posted January 19, 2012 I agree with everyone re: prepayment, etc. But, You need to be the person in control of this situation. Don't let her run the situation. You let her have control last time and what happened????? She was very disrespectful to you. Left you in a lurch. NO MORE! And, I think there is a time when E-mail is not the appropriate form of communication. What I mean is ... this is where you STOP the train and say whoa and Slow down. Tell her to pick up the phone and call you. Better yet tell her to meet with you in person and to bring the quilt to discuss. At that time you can share your concerns from the last experience and from that conversation both of you can come up with solutions that will make it all work better for the future. I guess what I'm trying to say is this your business and you have the right to refuse customers. Don't let her control the situation. She seems to be someone that makes demands and expects people to rise to the occasion. You stay in control with her. I'd make her pay all of it up front. Link to comment Share on other sites More sharing options...
Sheila Poore Posted January 19, 2012 Report Share Posted January 19, 2012 I'm with you Linda, No Way. it's already too difficult. Unless you really need the money. Link to comment Share on other sites More sharing options...
Lynne in Iowa Posted January 19, 2012 Report Share Posted January 19, 2012 Hey Deb, Channel your inner "Sandy" before you start! Link to comment Share on other sites More sharing options...
DL Semmens Posted January 19, 2012 Author Report Share Posted January 19, 2012 I usually do try to give people a couple of chances. I am going to make her prepay. AND I am going to leave myself open to refusing the quilt if it has issues. I have a mentor on another sight that has been coaching me on that. I do think I will add a rush charge to bill if I take the quilt.... I had planned to use the time to get ready for my community sew days. I also will not take the quilt for a Friday finish, if I don't have it by Monday. ( I'm channeling my mentor Sandy!) Shana's right I'm going to pick up the phone and call her. Thanks Ladies! Link to comment Share on other sites More sharing options...
LindaB Posted January 20, 2012 Report Share Posted January 20, 2012 I agree with all Shana has shared with you ..... !!! Link to comment Share on other sites More sharing options...
bobbipatillo Posted January 20, 2012 Report Share Posted January 20, 2012 Please let us know how it turns out Gooe Luck with her Link to comment Share on other sites More sharing options...
Sandra Darlington Posted January 20, 2012 Report Share Posted January 20, 2012 Let me see if I can add a few pictures of a Harley quilt I did last year. Link to comment Share on other sites More sharing options...
Sandra Darlington Posted January 20, 2012 Report Share Posted January 20, 2012 Next one... Link to comment Share on other sites More sharing options...
LindaB Posted January 20, 2012 Report Share Posted January 20, 2012 OH MY GOSH Sandra ...... THAT QUILT IS ABSOLUTE "KILLER" FABULOUS!!! Link to comment Share on other sites More sharing options...
Sandra Darlington Posted January 20, 2012 Report Share Posted January 20, 2012 Thanks, Linda. Most of it was freehand, but the large white/silver blocks are from a Circle Lord template called Sunshine (I think that's the name). I also used a portion of it in the orange blocks that suround the Harley center. This quilt was presented to the owner of our LQS at the grand opening of his new shop Thanksgiving week in 2010. He was thrilled! This is the shop where I meet most of my customers, so I was happy to donate my quilting (36 hours) for it. The piecing was done by 2 other ladies from my Guild. It was a fun project and Steve was overwhelmed! He drives a Harley, so this was perfect. Link to comment Share on other sites More sharing options...
LindaB Posted January 20, 2012 Report Share Posted January 20, 2012 WOW ... WOW ... WOW!!!!! YOU DID REAL REAL GOOD .... YOUR FABULOUS QUILTING JUST KNOCKED A HOME RUN GIRL..... FABULOUS!!! Link to comment Share on other sites More sharing options...
Heritage Keepsakes Posted January 20, 2012 Report Share Posted January 20, 2012 Oh Man..., my brother would do back flips for a Harley Davidson quilt like that one!! The quilting is amazing. Good on you Deb for giving this customer a few ground rules to play by. If she really wants it done, she'll comply. All the best with it. Link to comment Share on other sites More sharing options...
Primitive1 Posted January 20, 2012 Report Share Posted January 20, 2012 Yep, that is outstanding! I showed my DH who loves harley's and he was very impressed! Link to comment Share on other sites More sharing options...
Gator Posted January 20, 2012 Report Share Posted January 20, 2012 Oh wow, as a biker I'm not a Harley fan but that's beautiful! It should be hanging in their corporate office.:cool::cool: Link to comment Share on other sites More sharing options...
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